Storage 365
Self-storage facility in Worcester, Massachusetts
Google rating
4.9
Ratings counted
108
Are 1 or 2 star
1.9%Unusually few
The rating breakdown
2 of the 108 ratings in Google’s published star breakdown for Storage 365 are one or two star.
Against other listings in Worcester
1.8 percentage points lower than the middle of the 18 listings in Worcester we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 105 | 97.2% | |
| 4 star | 1 | 0.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Storage 365 at 1.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote3 · 14%
- Professional and courteous3 · 14%
- Worked hard and fast1 · 5%
- Kept in touch1 · 5%
Counted across the 22 four and five star reviews we have read for Storage 365. A review can mention more than one thing.
In their own words
What a great experience! We needed somewhere to store extra business items while getting ready for the busy season. They quickly got me the best space for a great price. Comparing it to all other places in Worcester, we are THRILLED with our new storage spot.
Great place. Great location. Shaun made the whole process go super smooth. Great people person. Down to Earth guy. Very calm easy to talk to. Answered any questions I had very detailed anwers. Very professional but relaxed atmosphere. Very patient and a good listener as well as a great communicator Made me feel welcome. AAA+
Hi Tom, Thank you so much for your wonderful review! We're thrilled to hear that you had … More
Sean is absolutely amazing he has wonderful communication as we have worked quite a bit with him in the past!!! Highly suggested storage!
Bobby and Shaun!! Thank you!! ⭐️⭐️⭐️⭐️⭐️ The team at Extra Storage Space did an amazing job! Their customer service is excellent, and they went above and beyond to help me with my unit. They made the whole process easy and stress-free, and I truly appreciate the effort they put into helping me. I highly recommend Extra Storage Space to anyone looking for reliable storage and outstanding service.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff18
- clean environment5
- clean storage rooms5
- easy to talk with4
- ideal size storage unit3
- historic building3
- spaciousness3
- welcoming3
- secure units2
- good rates2
What the company says about itself
Taken from Storage 365’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Extra Friendly Extra Secure Extra Clean 24/7 Access With upgrade Nearby Locations $”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- hotfrog.comdirectory
- manta.comdirectory
- facebook.comsocial