StorageTransit
Google rating
4.8
Ratings counted
25
Are 1 or 2 star
4.0%Around typical
The rating breakdown
1 of the 25 ratings in Google’s published star breakdown for StorageTransit are one or two star.
Worked out from 25 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Augusta
About the same as the middle of the 17 listings in Augusta we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 24 | 96.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 4.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is StorageTransit at 4.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for StorageTransit, counted by matching the words they used.
- Items missing or never delivered1 · 100%
- Late, delayed or a no-show1 · 100%
Counted across the 1 one and two star review we have read for StorageTransit. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
“WARNING: Movers Stole From Us” This company is a nightmare. They showed up an hour and a half late, then during the move, several pieces of my wife’s jewelry vanished — items worth thousands and impossible to replace. When your movers steal from you, it’s not just bad service — it’s theft. I will never trust them again, and neither should you. Protect your home, your valuables, and your peace of mind. Please, AVOID this company at all costs.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 33%
- Careful with belongings5 · 21%
- Worked hard and fast3 · 13%
- Kept in touch3 · 13%
- Turned up when they said1 · 4%
Counted across the 24 four and five star reviews we have read for StorageTransit. A review can mention more than one thing.
In their own words
Michael and his team were on time, professional, and careful with my belongings. He has a good group of workers who worked the entire time they were there (not messing around on their phones or taking a ton of breaks). We was able to estimate the amount of stuff I had so I got the right moving truck. They wrapped everything well. They also helped with some supplies I forgot by brining extra. I felt the price was fair the level of work that went into packing a 5 bdrm house.
Communicated their status with me, packed items carefully, delivered furniture and boxes without major incidents, and worked quickly.
When I moved from the Atlanta area to Augusta, these men moved me. They packed and labeled my boxes taking extra care of my things. All the furniture was wrapped with care. Everything arrived without a single thing damaged. Each box was placed in the appropriate room. The moving team worked without needing direction from me. Each member of Doug's crew was professional as well as knowledgeable. I will definitely be using them again next year for all my moving needs and highly recommend them.
Thank you Angela, glad to have helped you!
I bought a baby grand piano that was in a room on the second floor of a house. One two man crew from another company looked at the situation and realized that it was more than they could handle. I called on Storage Transit. The owner manager got right on the mater and was able to send a four man crew to get the job done. Scheduling was easy and the move went smooth as silk. The Gosey Piano Studio is now able to teach there students on a beautiful Kiawah Baby Grand piano. Thanks
Thanks for the work...tough to move a piano down a flight of stairs, with a turn. Glad to help!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling6
- helpful staff5
- crew4
- smooth move3
- communication2
- boxes2
- recommendation2
- moving-related packing2
- room2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- superpages.comdirectory
- facebook.comsocial
- mapquest.comdirectory