Sunny Brite Moving Co
Google rating
4.3
Ratings counted
25
Are 1 or 2 star
12.0%Above typical
The rating breakdown
3 of the 25 ratings in Google’s published star breakdown for Sunny Brite Moving Co are one or two star.
Worked out from 25 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Flagstaff
5.2 percentage points higher than the middle of the 15 listings in Flagstaff we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 18 | 72.0% | |
| 4 star | 2 | 8.0% | |
| 3 star | 2 | 8.0% | |
| 2 star | 1 | 4.0% | |
| 1 star | 2 | 8.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Sunny Brite Moving Co at 12.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Sunny Brite Moving Co, counted by matching the words they used.
- Items missing or never delivered1 · 33%
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for Sunny Brite Moving Co. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do NOT use this company! I had them scheduled for my move and they didn’t even show up. I called for two days prior to confirm times and never got a call back. When I called the owner the voicemail box was full so I couldn’t even leave a message. I never got a response back from them once I paid the deposit. I tried texting, calling, and even emailing with no response from them. Luckily, I found another moving company at the last minute, but others aren’t so lucky.
I have a stroke 8 months go i am barely getting on my feet im sorry for the inconvenience I can barely talk
Marcos seemed like a nice guy initially so I entrusted my business with him. However, shortly thereafter, it was one thing after another as far as excuses for poor decisions. The guy that showed up with him seemed 'on something' and made me feel very uncomfortable. The guy was reckless and I was worried about my belongings. Two things were damaged, one chipped and one cracked, and those were from my grandmother who has since deceased.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 44%
- Worked hard and fast4 · 25%
- Turned up when they said2 · 13%
- Price matched the quote1 · 6%
Counted across the 16 four and five star reviews we have read for Sunny Brite Moving Co. A review can mention more than one thing.
In their own words
Marcos and Ben were awesome... efficient, great pricing and very professional. Thank you both for making our second day of moving a lot less stressful. Best of luck with the business and in all that you guys do in the future! Lisa & Kelly... :O}
thank you we appreciate your business kelly
The gentleman we’re here on time and did an excellent job helping us unload as well. I would not hesitate to use them anytime.
thank you we appreciate your business Amy
All we needed was our washer/dryer relocated and a large piece of furniture moved from one part of the house to another (less than an hour of work), yet almost every moving company I called wouldn't do it without a two-hour minimum charge. …
Marcos and Ed did a great job... They moved us out of a 3 story townhome into another 3 story townhome and it wasn't easy. They kept their spirits up and finished the job well. Highly recommend using Sunny Brite for your moving needs.
thank you we appreciate your business Keith
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- job6
- pricing5
- furniture4
- belongings care2
- furniture care2
- friendly staff2
- dependable2
- movers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- facebook.comsocial
- yelp.comreviews
- manta.comdirectory
- yellowpages.comdirectory