Superior Mover
Mover in Haldimand, Ontario
Its address is in Hamilton, Ontario. It appears here because Google returns it for Haldimand.
Google rating
4.5
Ratings counted
60
Are 1 or 2 star
11.7%Above typical
The rating breakdown
7 of the 60 ratings in Google’s published star breakdown for Superior Mover are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 52 | 86.7% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.7% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 11.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Superior Mover at 11.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Superior Mover, counted by matching the words they used.
- Damage to belongings1 · 17%
Counted across the 6 one and two star reviews we have read for Superior Mover. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I am very disappointed about the damage handling department of Superior movers. It’s very sad that even after 10 months since I reported the damage incident they neither rectified the damage nor gave me any other mode of resolution. I have completely lost hope that they will ever do anything about it now and just wanted to share my experience so that people can be made aware
The worst experience I’ve ever had! We hired this company to move my aging in laws around the corner. They were beyond slow, we were actually moving more than they were! It was a simple move from a small apartment to another apartment around the corner and it ended up taking all day! Needless to say, they were charging by the hour.
ZERO STARS! HORRIBLE experience!!! My elderly parents were taken advance of and my family is mortified. They moved from one small apartment to another within a small town (2 blocks apart). A price and timeline was predetermined and they broke the agreement. Instead they were VERY SLOW and took several unnecessary breaks. At the end they corned my cognitively impaired mother alone and insisted she pay them immediately. The price was significantly higher and was not the agreed amount.
Poor service, exceed quote by double, worked slowly to drive their rate higher and then in the end took advantage of an elderly lady and pressured her to pay them. Has refused customer service to discuss or rectify the situation.
This is a terrible company. They take advantage of older people and purposely take their time moving you because they charge by the hour. Worst experience….do not use them.
Unfortunately it doesn’t allow zero or less! Save the grief, aggravation and unprofessionalism and choose a different mover
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast5 · 38%
- Professional and courteous5 · 38%
- Careful with belongings2 · 15%
- Turned up when they said1 · 8%
- Price matched the quote1 · 8%
- Kept in touch1 · 8%
Counted across the 13 four and five star reviews we have read for Superior Mover. A review can mention more than one thing.
In their own words
Good pricing structure. Arguably unbeatable prices. Communication was also very good and prompt. I really appreciate these guys
Thank you so much for your amazing 5-star review, It was a pleasure helping you with your move. Our team works hard to handle busy streets, tight parking and all the heavy lifting so you don’t have to worry about a thing.
The two movers today were spectacular. They were super careful with things that were important to me, they were professional and kind. Highly recommend!
We really appreciate you taking the time to share your experience! It's fantastic to know that our service was up to the mark. Thank you for trusting us with your needs.
Wonderful experience with these guys! Last minute piano move! Professional, caring and efficient!
We are delighted to hear that you had a positive experience with our piano movers. Thank you for your kind words!
The most amazing moving experience EVER. Tyler, Dylan and Evan C were AMAZING!!! So very polite and honest. No problems at all and made our move SEAMLESS. Such well raised young men, all of their parents should be so proud! They truly went above and beyond and I will never ever choose a different moving company.
We sincerely appreciate your kind review and your 5-star rating. Thank you for choosing Superior Mover for your move. Our goal is always to provide reliable, careful, and professional service for every customer. Knowing that you had a … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fast movers6
- polite staff6
- seamless move3
- nice job3
- pricing3
- corteous movers3
- expertise2
- piano move2
- timely manner2
- attention to detail2
What the company says about itself
Taken from Superior Mover’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“Sun: 7:00 AM – 11:00 PM (289) 312-4737 Free quote Residential Moving Furniture Moving Pia”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…to unloading Safety of your belongings guaranteed You need to move Inside the City Betwee”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…and no hidden fees Timely service and 24/7 customer support All in one: from packi”Raw text captured from the page, including any surrounding navigation.