Superior Storage
Self-storage facility in Port Arthur, Texas
Its address is in Port Neches, Texas. It appears here because Google returns it for Port Arthur.
Google rating
4.7
Ratings counted
74
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
1 of the 74 ratings in Google’s published star breakdown for Superior Storage are one or two star.
Against other listings in Port Arthur
4.1 percentage points lower than the middle of the 8 listings in Port Arthur we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 62 | 83.8% | |
| 4 star | 5 | 6.8% | |
| 3 star | 6 | 8.1% | |
| 2 star | 1 | 1.4% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Superior Storage at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 13%
- Professional and courteous1 · 6%
Counted across the 16 four and five star reviews we have read for Superior Storage. A review can mention more than one thing.
In their own words
The first time I contacted Superior, the lady was very friendly and helpful. When I called to ask a question, the gentleman was also friendly and helpful.
Hi, Glen. We truly appreciate you taking the time to share your experience with us. It’s great to hear your feedback, and we’re always striving to make each visit even better. Thank you for choosing Superior Storage.
Super easy and quick to rent a unit with keyless entry to the buildings and units. Really clean and well laid out for easy access.
Hi, Chris. Thank you for taking the time to leave a review! Hearing from customers like you helps us continue improving and doing our best. Thank you for choosing Superior Storage.
Very clean and easily accessible. The high-tech security systems in place are also quite impressive with a ton of cameras and electronic access controls. After having had a storage locker burglarized in the past I've been wary of storage facilities, but I feel at ease with my stuff being stored here!
Hi, Scott. Thanks so much for the review! We’re glad you took the time to leave your thoughts, and we’re always here if there’s anything we can do to make your storage experience even more convenient. Thank you for choosing Superior Storage.
Been with them for 2 years I love the convenience of being down the street. Using our phones to access this place is nice too. My only complaint is prices. Small storage is $90. I know a place just like this for $60. This my opinion. Im still with them so I do pay it.
Hi, Brittney. Your feedback means a lot to us! We're happy to know you had a positive experience, and we’re committed to keeping that standard every time you visit. Thank you for choosing Superior Storage.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- easy process6
- unit selection5
- convenient location5
- maintenance3
- clean building2
- digital access2
- convenient hours2
- personable staff2
- climate control2
- electronic2
What the company says about itself
Taken from Superior Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Virtual Tour 24 Hour Access Available 24/7 Surveillance Accepts Apple Pay, Cash Ap”Raw text captured from the page, including any surrounding navigation.