Titan Self Storage - Port Arthur
Storage facility in Port Arthur, Texas
Google rating
4.7
Ratings counted
54
Are 1 or 2 star
3.7%Around typical
The rating breakdown
2 of the 54 ratings in Google’s published star breakdown for Titan Self Storage - Port Arthur are one or two star.
Against other listings in Port Arthur
1.8 percentage points lower than the middle of the 8 listings in Port Arthur we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 44 | 81.5% | |
| 4 star | 7 | 13.0% | |
| 3 star | 1 | 1.9% | |
| 2 star | 1 | 1.9% | |
| 1 star | 1 | 1.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Titan Self Storage - Port Arthur at 3.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 13%
- Worked hard and fast1 · 7%
- Kept in touch1 · 7%
Counted across the 15 four and five star reviews we have read for Titan Self Storage - Port Arthur. A review can mention more than one thing.
In their own words
Been with these guys for a year now and they have been nothing but understanding and respectful people they and they keep you updated on your unit and all just awesome!!! Keep up the good work Keyera Bell
Thank you for your kind words, Keyaris. We are thrilled to hear about your positive experience with our facility. Customer satisfaction is our priority, and we are glad to serve you. Feel free to reach out if you ever need anything. Thank you for choosing Titan Self Storage!
This place gave me absolutely no problems at all. Very helpful and communicative and price it can’t get any better trust me I’ve done had my share of storage units and they can get pricey.
Thank you for highlighting our helpful and communicative service at Titan Self Storage. We're glad our pricing and support stood out after your experience with other storage units. We appreciate your trust and look forward to serving your storage needs again.
We are very happy with the space. It's very accessible and they answer us quickly when we have any questions.
Thank you for the 5-star rating, Israel! Your support is appreciated.
I was using storage when new owners purchased. Changes were made to update the rental and payment process. It was much different from previous owner, now that I’ve gotten use to the process, I like it and I like being able to take care of business without having to go into the office as previously.
Thank you for your rating, Laura. Its great to hear you are happy with the new changes! We appreciate your business!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- rent7
- payment process4
- cleanliness4
- communication3
- upgrade2
- accessibility2
- respectful staff2
- security2
- online rental2
- rental process2
What the company says about itself
Taken from Titan Self Storage - Port Arthur’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…when not in use. With features like 24/7 security and easy access, yourr RV is r”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- yelp.comreviews
- birdeye.comreviews