Sweeps Moving Company Raleigh
Mover in Garner, North Carolina
Google rating
5.0
Ratings counted
292
Are 1 or 2 star
0.7%Unusually few
The rating breakdown
2 of the 292 ratings in Google’s published star breakdown for Sweeps Moving Company Raleigh are one or two star.
Against other movers in Garner
2.7 percentage points lower than the middle of the 6 movers in Garner we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 287 | 98.3% | |
| 4 star | 0 | 0% | |
| 3 star | 3 | 1.0% | |
| 2 star | 2 | 0.7% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Sweeps Moving Company Raleigh at 0.7%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Sweeps Moving Company Raleigh, counted by matching the words they used.
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for Sweeps Moving Company Raleigh. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Posted a job a few weeks before actual move date. 2 people were confirmed for the move. Day of move nobody showed up, call… text… no answer. Extremely disappointed in the quality of people assigned to our job. Luckily Sweeps was able to find someone to help us a few hours into our move. He was great but it still doesn’t change the fact we were without for a few hours. No discount offered for inconvenience. We will not use sweeps again for lack of dependability.
Thank you for the opportunity to help and for this feedback, we apologize for the mistakes on your job. Please keep in touch as we can help further with this issue or assist in the future.
I found the entire process void of any human interaction. I stopped filling out the online job section halfway through. What ever happened to real, live people talking with you? I'll find help elsewhere Sweeps.
Sorry you had a negative experience. Our website has been updated since and we have support staff to interact with you throughout your Sweeps experience. Thank you for the feed back and we hope to be of help in the future!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous104 · 43%
- Turned up when they said82 · 34%
- Worked hard and fast75 · 31%
- Kept in touch20 · 8%
- Careful with belongings12 · 5%
- Price matched the quote9 · 4%
Counted across the 243 four and five star reviews we have read for Sweeps Moving Company Raleigh. A review can mention more than one thing.
In their own words
I utilized Sweeps moving service. The movers showed-up promptly, they were friendly, carefully moved the furniture into the van with no damage, and quickly completed their work. I highly recommend this service, as they charge a great price for fantastic service.
Hi Duane, Thanks for the positive review. We appreciate your business!
I have had amazing experiences with Sweeps. I have used them most recently for moving furniture, but in the past have used them for painting and organizing tasks. They are incredibly responsive, message me proactively, and both the online guides and the Sweepers themselves have been professional and timely. I needed help just today in moving some furniture items I had purchased from an estate sale - I posted the job only last night and had Sweepers assigned last night as well. It was amazing!
Wow, thank you for the amazing endorsement, Dr. Casey! We are so pleased to have helped :)
I have already been telling EVERYONE I know about Sweeps after our experience of having them unload two large semi trailers of our belonging from out of state into our house. We used 5 sweeps--every one of them had attention to detail, energy to spare, and worked hard the entire time. They were polite, followed instructions very easily, and took such careful care of our household goods. The five guys we had were rare finds.
Hi! Thanks so much for the review. Please let us know if we can help again!
I've utilized Sweeps' services many times over the years. I've never found a company that can accomplish so many diverse jobs in such a short period of time. Instead of having to contact multiple places to get odd jobs done, just call Sweeps. I've never asked them to do something they couldn't do. Today, for example, they picked up carpets, laid a room-sized rug, uninstalled closets and removed them, and disassembled a bed that's being picked up by a non -profit and more.
Thank you Karin!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff25
- ease of use13
- odd jobs12
- furniture moving12
- moving furniture12
- affordability5
- punctual staff5
- fast response5
- easy scheduling3
- efficient sweeper2
- house move2
- strong movers2
What the company says about itself
Taken from Sweeps Moving Company Raleigh’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is bondedsays on their website
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“& Insured All Sweeps jobs are bonded, guaranteed, and insured. Unique Worker”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…you are satisfied. Guaranteed & Insured All Sweeps jobs are bonded, guaranteed,”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…after the job when you are satisfied. Guaranteed & Insured All Sweeps jobs are bonde”Raw text captured from the page, including any surrounding navigation.