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The Dudes Moving Co.

Mover in Kansas City, Missouri

Google rating

4.9

Ratings counted

726

Are 1 or 2 star

1.9%Unusually few

The rating breakdown

14 of the 726 ratings in Google’s published star breakdown for The Dudes Moving Co. are one or two star.

Against other listings in Kansas City

This company1.9%
Typical listing in Kansas City3.7%

1.8 percentage points lower than the middle of the 18 listings in Kansas City we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
70096.4%
4 star
101.4%
3 star
20.3%
2 star
10.1%
1 star
131.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is The Dudes Moving Co. at 1.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Dudes Moving Co., counted by matching the words they used.

  • Damage to belongings5 · 38%
  • Late, delayed or a no-show5 · 38%
  • Crew conduct4 · 31%
  • Price rose after the quote2 · 15%
  • Items missing or never delivered2 · 15%
  • Claim or refund went nowhere1 · 8%

Counted across the 13 one and two star reviews we have read for The Dudes Moving Co.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewTiffany L.a week ago
I had a very disappointing experience with this moving company. During my move, my 65-inch TV was damaged, my son’s bed was broken, and I later discovered that the locking pin for my keyboard bench was missing, making the bench unusable. I documented the damage to my son’s bed and submitted photos, but my claim was never meaningfully resolved.
1-star Google reviewJohn H.5 years ago
DO NOT USE THESE AMATEURS!!! The owner is listed as CHRISTIAN MARC-ANTHONY JORDAN on the Mo Secretary of State website. It seems he only legally organized in Missouri in December 2020. Mind you, they have been running this business since long before he got legal. BE WARY!!! >>>>>>DO NOT USE!<<<<<<< This owner responded to my previous review claiming that they only refused to provide the service they agreed upon a week before because I yelled at the office manager.
1-star Google reviewES K.10 months ago
I used this moving service twice in Lawrence, KS — once in 2021 and again in August 2025. The first experience was great, but the second was exactly the opposite. Zarin is a nice person overall, but he did not explain the pricing clearly, which led to being overcharged. He mentioned that the travel cost was included in the mileage calculation for movers coming from Kansas City to Lawrence and that the initial labor cost quote was only for loading, unloading, and moving within town.
Reply from the business

Simon, thank you for taking the time to share your feedback. I’m truly sorry for any miscommunication surrounding your recent move. You were originally quoted for five hours with a four-man crew, plus an equipment fee and a trip fee.

1-star Google reviewMary A.9 months ago
I am only writing this review after two months of frustration trying to get an issue resolved and being given the run-around. First let me say that this rating is not a reflection on the guys who did the move, they did the best they could despite not being given the information from the salesperson that they would also be doing junk removal. Sure, they marked up the walls in my new house a bit and I'm missing a few things, but I guess that's to be expected when moving heavy furniture interstate.
1-star Google reviewAdmin S.2 years ago
The service started off great, prompt communication & very nice. The day of the move the crew was 45 mins late. We already started moving items out of our space to make it easier since we were waiting on them to arrive. When they got there, we found out they were late because the other crew did not want to come. Our scheduled time was 1pm, they called at 9am to ask us to move it up since another client cancelled. We were unable to push the time up because we are a business and had to work the morning hours.
Reply from the business

Thank you for sharing your experience with us, and we sincerely apologize for the inconveniences you encountered during your move. We deeply regret that our crew's tardiness and the challenges you faced impacted your moving day.

1-star Google reviewLynn F.3 years ago
I need to start out by saying that we used this company 2 years ago and we're pleased so we hired them again....or so we thought. Apparently in the last 2 years the company has grown and no longer provide the customer service to handle more work. Theu took my deposit and promised me the date we needed in a Contract. Apparently this means nothing as they called me and asked me to move my date back 10 days past the original date that was a week and 1/2 away before my move date.
Reply from the business

Lynn, we do apologize that it didn’t work out this time. We take great pride in providing great customer service, from day 1 til now. We were working to make your date work until logistically, it became impossible.

1-star Google reviewAllyson K.5 years ago
The crew was scheduled to arrive at 9am. An automated text was sent that they were going to be a hour late. the hour passed and no one arrived. I contacted the office and waited another half hour to hear when they would finally arrive. They called at 11:15, over two hours after they were supposed to they called to ask directions to the apartment, since they apparently didn't even know the correct address. They arrived over 2.5 hours late.
Reply from the business

Hey Allyson, We definitely apologize for yesterday, and totally understand your frustration with us. It was indeed a rarity filled day for us because of what took place and caused your unsatisfactory review.

1-star Google reviewMegan C.a month ago
I normally do not write negative reviews, but after what my family has been through, I feel obligated to warn others. I used this company for a short, local move on February 27th, 2026. While they were quick to load and unload our belongings, their care with our furniture was completely unacceptable. When reassembling my children’s bunk bed, the movers completely stripped the bolts, left them hanging halfway out, and left without saying a word about the damage.
Reply from the business

Megan, we're sorry to hear about the bunk bed — that's not the standard we hold ourselves to, and we'd like to make it right. Please reach out to us directly at [phone removed] so we can discuss replacing it.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous199 · 49%
  • Worked hard and fast183 · 45%
  • Turned up when they said69 · 17%
  • Careful with belongings67 · 17%
  • Kept in touch41 · 10%
  • Price matched the quote8 · 2%

Counted across the 403 four and five star reviews we have read for The Dudes Moving Co.. A review can mention more than one thing.

In their own words

5-star Google reviewVictoria K.a year ago
I had an excellent experience with The Dudes. From start to finish, the team was professional, efficient, and careful with my belongings. They arrived on time, worked quickly, and made the whole moving process enjoyable with clear communication. No hidden agendas—just great service. I highly recommend them for anyone looking for a reliable, stress-free move.
Reply from the business

Thank you so much for the fantastic review! 🙌 We're thrilled to hear that our team made your move enjoyable and stress-free. Clear communication and professionalism are key for us, and we're glad you noticed!

5-star Google reviewLaura D.Edited a year ago
We had The Dudes come again to finish moving stuff out of the house and do another Junk Haul. This time my guys were Brandon, EJ, Chop and Terrio. Another quality crew. This was my third time using The Dudes and I can't say enough good things about them. I felt like they were personable, professional and their services were a great value for the money. They have my trust and my gratitude. My movers were Chop, Q, Kenny, Ron, Brandon and Evan yesterday. They were all amazing.
Reply from the business

Laura, Thank you for your trust in us! We're so glad Chop, Q, Kenny, Ron, Brandon, and Evan could deliver a positive moving experience. They always bring great energy and professionalism to the job. We hope you're enjoying your new place, and we'll always be here if you ever need us again!

5-star Google reviewMakenna G.a year ago
They reached out to me the very next day after requesting a quote. Zarin was very friendly but they quoted me a price a bit out of my price range. They continued to reach out and even offered to help me out by lowering my price to something I could afford. Communication was great, lots of message updates and a couple calls to make sure nothing was being forgotten. My three movers were great and super friendly!
Reply from the business

Thank you so much for taking the time to share your experience! We’re delighted to hear that Zarin and our team made the moving process smooth and stress-free for you. Providing flexible solutions and maintaining clear communication are priorities for us, so it’s wonderful to know you felt…

5-star Google reviewGarrett L.11 months ago
The Dudes are AMAZING!!! My team was professional, timely, efficient, organized, friendly, and very communicative. I had the pleasure of working with Ron, Chop, and Evan ;-) and they were all fantastic!! The level of detail and care they used during my move made me feel confident that my belongings and other valuables were safe and secure, free from damage or accidents. The team made me the entire process smooth and seamless from start to finish. I was so pleased with the entire experience.
Reply from the business

Hey Garrett! Thank you so much for taking the time to share your experience! We’re thrilled to hear that Ron, Chop, and Evan brought their A game and made your move smooth, organized, and stress-free.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff212
  • polite staff89
  • professional movers67
  • quick move27
  • careful moving10
  • piano moving7
  • short notice availability7
  • junk removal4
  • accurate quote4
  • in-state move2

What the company says about itself

Taken from The Dudes Moving Co.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…sure you don't need to lift a finger. Family Owned & Operated Work with a team you can”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…the errors and try again. Get A Free Quote Please ensure Javascript is enabled for”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…the amount you pay, no added tax. Fully insured Entrust your property to our fully insu”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • thumbtack.comreviews
  • yelp.comreviews
  • chamberofcommerce.comdirectory
  • facebook.comsocial

Before you hire The Dudes Moving Co.

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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