The Good Truck
Junk removal service in Knoxville, Tennessee
Google rating
5.0
Ratings counted
112
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 112 ratings in Google’s published star breakdown for The Good Truck are one or two star.
Against other listings in Knoxville
3.3 percentage points lower than the middle of the 20 listings in Knoxville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 111 | 99.1% | |
| 4 star | 1 | 0.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Good Truck at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous61 · 62%
- Worked hard and fast34 · 34%
- Turned up when they said22 · 22%
- Kept in touch17 · 17%
- Careful with belongings11 · 11%
- Price matched the quote1 · 1%
Counted across the 99 four and five star reviews we have read for The Good Truck. A review can mention more than one thing.
In their own words
Excellent experience! Highly recommend this team! Great communication. Knew exactly the plan for delivery. They were prompt in terms of time promised. Professional handling of furniture being very careful in how it was moved. And a bonus was a very friendly, cheerful team!!!
Alec is a hard worker and very professional. He replies quickly and charges a fair rate. We highly recommend The Good Truck!
The Good Truck and everyone associated from the initial contact to the pick-up were very professional and had great communication. We were grateful to find someone to remove an oak entertainment center for us. We could not use it after our move, and it was too heavy for us to lift. They arrived on time, used straps and two men lifted it like it was a toy. A bonus, they donate the pick-up items where they can. We highly recommend The Good Truck and would use their services again if needed.
I was looking for a Company that would help Pick Up and Deliver my Purchase. So when I reached out to this Company I was given a Quote and a Delivery Date. The Delivery Service and Set Up was Absolutely Wonderful!! The Young Men that came did an Excellent Job!! They were Super Helpful, Friendly and Extremely Polite , Service with a Smile.. So if you are looking for a Dependable and Reliable Service, I Highly Recommend It!!! Thank You so kindly for Everything!! 😊
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture moving7
- friendly team7
- fair rates6
- recliner removal3
- quick replies3
- respect for property2
- same day move2
- old sofa haul off2
- quick job completion2
- careful crew2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- bizapedia.comdirectory
- mapquest.comdirectory
- facebook.comsocial
- yelp.careviews