The Junkluggers of Greater Hartford
Junk removal service in West Hartford, Connecticut
Google rating
5.0
Ratings counted
510
Are 1 or 2 star
0.4%Unusually few
The rating breakdown
2 of the 510 ratings in Google’s published star breakdown for The Junkluggers of Greater Hartford are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 492 | 96.5% | |
| 4 star | 15 | 2.9% | |
| 3 star | 1 | 0.2% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 0.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Junkluggers of Greater Hartford at 0.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Junkluggers of Greater Hartford, counted by matching the words they used.
- Damage to belongings1 · 50%
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for The Junkluggers of Greater Hartford. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The two employees (who were very friendly), damaged our doorframe after taking an appliance out, and they managed to shut the door and not tell us. We gave the 2 guys a 50% tip on the value of the job not knowing this at the time. Found out the next day when we tried to open the door, which we could barely do, that they damaged the door. Could barely shut the door after using considerable force.
Thank you for your feedback, Ja Kr. We're sorry to learn that your experience with The Junkluggers of Greater Hartford was not a positive one. We take all feedback seriously and will be using your comments to improve our services. We're … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said9 · 38%
- Professional and courteous9 · 38%
- Worked hard and fast4 · 17%
- Careful with belongings1 · 4%
- Kept in touch1 · 4%
Counted across the 24 four and five star reviews we have read for The Junkluggers of Greater Hartford. A review can mention more than one thing.
In their own words
Junkluggers were professional and quick! Both the woman and the gentleman called ahead of time to let us know they were on their way. Once arrived, they were both super prompt with providing a fee once they seen what they were lugging away! Definitely affordable and would recommend to anyone needing junk hauled away!!
JunkLuggers is a reliable company to call for material goods to be carried away. They are careful and respectful of your home and the goods they're picking up. Another plus is that they donate the items you don't want to local places who can use your goods. Thankyou, JunkLuggers, for your assistance!
Hi Connie. Thank you so much for leaving a review! Our Junkluggers team is always happy to provide you with the best service whenever you need junk removed!
Employees were prompt and great at communicating. Paid more than I thought I was going to for a single couch, but all around pleased with the quickness of the service
Thank you Greg for your feedback. We always strive to keep our clients informed throughout the process.
I can't say enough about these guys. Talk about good honest workers!! Incredibly friendly, professional and just good old fashioned hard working guys. This is the second time we've used Junkluggers and if and when the time comes I will be making my third call to them. Without hesitation I recommend Mike and his Newington crew to get the job done! Thank you again and all the best.
Hi Ramon. We're grateful for your 5-star review! Your support is the driving force behind our commitment to excellence. We're excited to keep providing top-notch junk removal experiences for you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers6
- clutter removal6
- easy scheduling5
- quick loading4
- estate cleanout3
- environmentally friendly3
- piano removal2
- basement cleaning2
- fast crew2
- polite movers2
What the company says about itself
Taken from The Junkluggers of Greater Hartford’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…to you — and your satisfaction is 100% guaranteed. Honest Pricing You will never pay more”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…luggers will come onsite and provide a free estimate. With your approval, they will proceed”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…be donated or recycled goes to a licensed disposal site. How do you clear out a r”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- chamberofcommerce.comdirectory
- superpages.comdirectory
- yelp.comreviews
- manta.comdirectory