The Movers
Moving and storage service in Overland Park, Kansas
Google rating
5.0
Ratings counted
89
Are 1 or 2 star
1.1%Unusually few
The rating breakdown
1 of the 89 ratings in Google’s published star breakdown for The Movers are one or two star.
Against other listings in Overland Park
About the same as the middle of the 17 listings in Overland Park we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 88 | 98.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Movers at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Movers, counted by matching the words they used.
- Damage to belongings1 · 100%
- Claim or refund went nowhere1 · 100%
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for The Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I hired this company to help with a move. They damaged my fridge, the doors are completely dented (the doors swung open while bringing into the house, and damaged the door frame too. I filed a claim and have followed up a couple times, NO response from them. They also forgot a dresser at the old house and had to come back the following day to get it.
Heidi, Thank you for reaching out and sharing your concerns regarding your move experience with our company. We sincerely apologize for any inconvenience and frustration you have encountered.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous45 · 58%
- Worked hard and fast30 · 38%
- Careful with belongings16 · 21%
- Turned up when they said12 · 15%
- Kept in touch4 · 5%
- Price matched the quote1 · 1%
Counted across the 78 four and five star reviews we have read for The Movers. A review can mention more than one thing.
In their own words
I recently had the pleasure of working with The Movers for my move, and I can't praise them enough! From start to finish, their professionalism and efficiency were evident. The booking process was straightforward, and their customer service team was incredibly responsive and helpful. On moving day, the crew arrived right on time and got to work immediately. They handled all my belongings with great care, wrapping fragile items securely and efficiently loading everything onto the truck.
Fantastic group to work with! I needed a quick move and they were able to meet my needs with a fair price. Joaquin and Kyle took great care of my furniture and were so courteous. Give The Movers KC an opportunity to quote you on your next move. You won’t be disappointed.
Thank you so much for the kind words Tracy! I’m really glad we could help on short notice and make the move work for you. We truly appreciate you giving us the opportunity and the recommendation!
I recently had the pleasure of using The Movers for my cross-country relocation, and I cannot speak highly enough about their service. From the initial consultation to the final box being unloaded, the entire process was seamless and stress-free. The team at The Movers truly exceeded all my expectations and made what could have been a daunting experience into a smooth transition. From the outset, their customer service was exemplary.
I recently sold my home and moved from a house with a living room, dining area, kitchen, family room, garage and office, into a 2-bedroom apartment. The Movers KC were able to give me an estimated quote prior to the move so I knew what to expect. The two gentlemen who moved me worked fast and efficiently and were able to complete the move in a shorter time than expected, making the actual final cost lower than the already reasonable quote I was initially given.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff11
- moving crew8
- fast work4
- careful handling of furniture4
- great attitude4
- attention to detail3
- efficient crew3
- moving efficiency2
- scheduling2
- punctual crew2
What the company says about itself
Taken from The Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“…continue with that personal touch as a family-owned and operated business. Headquartered in”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…with no hidden costs. Licensed and insured: You can rest easy knowing that your po”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Movers? Call us at 816-535-8802 for a free estimate and begin organizing your move. Alterna”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…upfront pricing with no hidden costs. Licensed and insured: You can rest easy knowing”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- manta.comdirectory
- porch.comdirectory
- birdeye.comreviews