The Piano Guyz
Piano repair service at listing 1 in Lynchburg, Virginia
Google rating
4.9
Ratings counted
55
Are 1 or 2 star
1.8%Unusually few
Google carries another listing under this name in Lynchburg. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
1 of the 55 ratings in Google’s published star breakdown for The Piano Guyz are one or two star.
Against other listings in Lynchburg
About the same as the middle of the 18 listings in Lynchburg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 53 | 96.4% | |
| 4 star | 1 | 1.8% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Piano Guyz at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Piano Guyz, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for The Piano Guyz. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Wish I could have had the same experience the rest of you had...he got lost coming to my house did not call to let me know he was still coming and that he was lost, 2 hours later he shows up fussing about getting lost.. very rude the whole time he was here and was on the phone (blue tooth) with someone else most of the time! If you want someone to be rude and not answer your question then call him! Not impressed at all!!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 45%
- Worked hard and fast5 · 25%
- Kept in touch2 · 10%
- Turned up when they said1 · 5%
- Careful with belongings1 · 5%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for The Piano Guyz. A review can mention more than one thing.
In their own words
I had an excellent experience with The Piano Guyz. They transported my piano across state lines and made the entire process stress-free. They are professional, prompt, and communicated clearly throughout the delivery. Most importantly, they handled the piano with care. I would highly recommend this company to anyone needing a piano moved, especially for long-distance deliveries.
❤️❤️❤️ thank you for trusting us with your family heirloom!!!
We needed an old upright piano moved downstairs. I called to schedule the move. They were in our area that day - the piano was moved about 2 hrs after I called. The whole experience was well above our expectations. Reasonable price and careful handling of our family piano. We would definitely use them again, and highly recommend The Piano Guyz.
Glen, thank you so much for giving us a call and allowing us to move the family piano :) what a pleasure working with you! Thank you again!
These Piano Guyz did an Awesome job removing an old piano from my home. Worked quickly, quietly, they were very professional. I tried to haggle the price down.( I’m from NY) lol. But actually after checking around “ Piano Guyz” is this most affordable piano moving service. I’m glad I chose them and I recommend them for this service. Worth every penny, they were in & out less than 45 minutes. Thanks 📌I’m trying to upload photos of move in process. Technical issues.
❤️
We had a fantastic experience buying our piano here! They had a great selection of beautifully refurbished used pianos, and we found one that was perfect for our home. You can tell they take pride in the quality of their work. The customer service was outstanding from start to finish. What really impressed us was that they delivered the piano to our house within an hour of us purchasing it! I highly recommend buying your piano from them!
🥹❤️Thank you for the kind words it was truly our pleasure!!! …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- piano moving14
- quality of tuning9
- piano selection6
- restored pianos4
- care of older pianos4
- quality of work2
- piano removal2
- piano lesson2
- promptness2
- careful handling2
What the company says about itself
Taken from The Piano Guyz’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“Piano Guyz, carrying on a tradition of over 40 years of piano care and sales in the Lynchbur”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“…are across the Lynchburg, Virginia area since 1984. Whether you need your piano moved acro”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- instagram.comsocial
- facebook.comsocial
- mapquest.comdirectory
- yelp.comreviews