Top Notch Movers

WORST MOVING COMPANY . Please do not use this company ! They are extremely unprofessional and rude. I move from FL to NC and was given the run around about when my items would be delivered. I was originally scheduled for pickup of my items on 7/15 but was told the truck broke down and they needed to reschedule. Most of my items were tagged and packed up on 7/16 ( movers did not have enough tags ). I was assured by the movers that they would be tagged at the office and stored together.

Where to start, well long long story short, what a mess of a move. I am no stranger to moves, I have moved myself or helped friends in hundreds of moves, but "Top Notch Wreckers" were something else. I saw these guys in my complex and checked them out, and ended up hiring them, oh dear what a mistake. First of they came hours late, seems like they only have one truck, and if that truck breaks down "UHaul" is the backup plan. Here is where the important facts come into play.

Bait & Switch, tell you one price, sent in writing,so you think that's what you are paying, LOL and when the truck arrives at your new location they hold furniture hostage until you agree to pay new amount,ON THE SPOT, or goodbye furniture.

Have had 5 moves completed by companies contracted by the government, and this was by far the worst, even if not accounting for the ineffectiveness of the liaison company. I was called 3 days before my scheduled pickup date by the movers who said they had arrived to pack my things. There was no notice that they were on their way, and they were also not actually at my residence. They had mixed up their customer information, and it took them no less than 2 hours to realize that.

I recently used Top Notch to move across Florida and I have to say that my experience so far has been terrible. On the day of my move, they showed up two hours late. The packing of the truck was fine and the guys were nice, but that's it. It was a two hour drive to my new place and they ran out of gas on the way. How someone runs out of gas on a two hour drive in this day and age I have no idea. It then took four hours for them to get someone from the headquarters to come out and give them a tank of gas.

If you are looking for a reliable moving company, THIS IS NOT THE ONE. The only reason they have decent reviews is because they ask you to do them before the move is complete… they did ask my daughter to do the review at the beginning of the move…. Which she will edit it. This company is extremely UNPROFESSIONAL and UNETHICAL . When we contract them, they chose to do the estimate trough the phone, which I thought it was odd, but since we had to relocate in a rush due to job Relocation we just went with it.

If I could give negative stars I would. Worst moving experience. Here is my email to the manager, who never addressed the issue: Noah, We plan to never use Top Notch again and plan to give it a poor review, because of how we were treated by David. He spent about 20 plus minutes trying to charge our credit card while the clock was ticking for the job. In other words, David was charging us for the time it took to charge us. When I complained, he told me that’s how it is. I told him I was unhappy with the company.

Here are the details of my experience… Made a move across country… the delivery date shifted several times. When the delivery was finally made wrong items were delivered to my place. To be very specific… someone else’s bike, a head board for a bed, and box from Best Buy. When I called the company, I spoke to the owner who encouraged me to throw it out, which I did not do. A few days later I get a phone call telling me they found more of my boxes in Chicago (I was living in Ohio).