Transport Billy

We hired this company for our move on April 1, 2026, and I truly regret it. Their service was unprofessional; they didn't arrive on time, arriving two hours late. Their truck and equipment for transporting and covering our furniture were dirty and unusable. The employees argued throughout the entire move, and they took longer than expected on the road. Furniture and personal belongings were damaged.

Rude and unprofessional, left the place very messy and left a lot of stuff behind (electric cords, lights, fixtures,..). It took twice the time they had given me in the estimate to get the job done and at the end they kept my dresser hostage in case i didn’t wanna pay. I don’t recommend

If you can: AVOID this company... shoddy work, arrogance, drawn-out deadlines, damaged goods, lack of transparency, requires payment by Interac e-Transfer to the driver's name (WOW). As for the invoice... get this, it took 12 days and 17 calls where I was asked to call back because the accountant was on vacation, the driver was on vacation, the person in charge was absent, the computer was down, etc., etc., etc.

I haven't employed them, but I did get an estimate by email followed by a call. They said they are from Joliette but not to worry since they are always operating around Montreal. Luckily, I had checked the reviews on google before getting their call so I asked them if it's true in that case that they charge transportation fees starting from Joliette and the woman said yes. So the estimate I got by email was very far from what they would've charged me. Joliette to Laval in my case, back and forth, is at least 2h30.

The movers arrived several hours late. They were arguing with some of their colleagues about who wouldn't get to carry the furniture down. One of the movers started running with our dishwasher in his hands because he was determined to get ahead of his colleague (he almost fell and might have broken the dishwasher). It took them 45 minutes to move the furniture from our apartment to our house, when it usually takes a maximum of 15 minutes. They lost our table legs for about a week.

This was a Tanguay delivery… middle of December and they came in the house with their boots on, no boot covers, no carpet, NOTHING. And when I stopped them so that they can get the appropriate gear on the 2 movers were surprised by my comment and mentioned that they did not have any… and that they apparently requested this for months. Nonetheless, i ended up cleaning after them. I would NEVER hire this company to move anything, and certainly not a full house.

Horrible experience with this company. They ruined our floors, which can happened and is ultimately an accident, but their refusal to make things right absolutely disgusting. They are forcing us to sue them after 5 months of waiting for their promised settlement offer, which was a joke and an insult. Stay away from them and do not buy from Tanguay, who uses them to deliver orders.

Not equipped to move a spa, but took the contract anyway. Quotes at 3 a.m. x $180, resulting in a $1400 quote because it's a spa, hahaha. Called elsewhere. P.S. Nothing against the guys who came to do the job, but clearly the boss doesn't care about the employees, sending them on a job like this without the proper equipment.