Tri City Movers

The guys were nice and did move a lot of furniture but with that said we ended up with stuff that was moved to the apartment that was to stay at the storage and they left with out putting one of the beds together because they left part of the bed in storage and when we said something to them they told us we could go get them. they didn't put a chair back together and put really bad scratches and a few hunks of wood out of our bed.

I reviewed this company immediately after they packed the home I was moving out of, and the workers had been there since early in the morning. Although there had been a few snags (workers taking long breaks, smoking at the door of my apartment, arguing with each other about who was not working or who was moving too slowly) when I called the office, it seems the matters were handled well, so I was still okay with the initial results of the first part of the move. However, I had no idea how my evening would end.

Crew of 4 showed up to move a dozen pieces of furniture less than Half a mile. We weren’t expecting that many. Smelled weed when they came inside our home. Loud talking and obnoxious behavior the entire time. More than once we were worried about damage to our furniture. At the end they tried to rip us of by adding charges we didn’t agree to and had to correct the math more than once. Still think we were overcharged. Will never use this company again.

Here's the Cliff Notes version: take your business elsewhere. We used Tri City Movers for our move. The crew was quick and efficient and did a good job. While unpacking we noticed some items were missing (approx $500 value). We waited three weeks before contacting the movers as we wanted to be sure the items weren't somewhere in the house or previous residence. We called the operations manager (Dave) to discuss our concern.

Not over the top amazing. But ok. The guys were super nice, however broke some things. The dome of the light fixture in the house I was moving out of was shattered, the vinyl in my laundry room was ripped up ( its not even a year old), my dresser which wasn't even a year old was damaged and the hardwoods in the master bed room were scratched. They repaired the dresser on the spot, even called in another guy to help.

Living in my apartment for over a month now, and associates from tri city movers, we’re moving someone else in to the apartment that I reside in. Upon getting home from work, I see two workers, unloading their truck that is parked diagonally, taking up not one, but TWO handicap spots. To make matters worse, going inside and rounding the corner to the apartment complex’s elevator, it was completely full of boxes they had been bringing in from the truck.

Update: I used them on June 30th, 2023 for a move. The workers were more concerned if I was single than moving my belongings. They dropped a box with glass in it which was marked fragile AND I pointed at it. Still it was dropped. The biggest issue I had with them on this day was, they hit my car as well as a new neighbor’s car. They didn’t tell at me first. The manager tried to downplay the issue and still expected me to pay full price for the move…which I did not.

The customer service was very good from the time I booked the move until the end. My issues was with the damage to my furniture and the lack of detail when handling my furniture. Multiple items were not wrapped to save time but were damaged. I paid extra to have the washing machine connected and had water everywhere in the laundry room on second floor because the movers forgot to connect the hose.