Two Men and a Truck Moving and Storage
Mover in Dover, Virginia
Its address is in Henrico, Virginia. It appears here because Google returns it for Dover.
Google rating
4.8
Ratings counted
1,415
Are 1 or 2 star
3.8%Around typical
The rating breakdown
54 of the 1,415 ratings in Google’s published star breakdown for Two Men and a Truck Moving and Storage are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,310 | 92.6% | |
| 4 star | 43 | 3.0% | |
| 3 star | 8 | 0.6% | |
| 2 star | 13 | 0.9% | |
| 1 star | 41 | 2.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving and Storage at 3.8%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving and Storage, counted by matching the words they used.
- Damage to belongings5 · 63%
- Crew conduct3 · 38%
- Price rose after the quote2 · 25%
- Late, delayed or a no-show1 · 13%
- Belongings withheld over payment1 · 13%
Counted across the 8 one and two star reviews we have read for Two Men and a Truck Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
EDIT FOR THE REVIEW RESPONSE: Was definitely this location as listed on both my estimate and invoice. My Sales Order # is [phone removed] 🚨 PSA! AVOID FOR SIMPLE IN-HOME LARGE APPLIANCE MOVES 🚨 I hired Two Men & A Truck during summer of 2025 for probably the easiest job ever. I simply just needed my oversized Samsung refrigerator and freestanding oven/stove moved out of my kitchen down 5 stairs into my garage. Simple right?! Unfortunately, it was beyond painful due to the utter incompetence of this team.
Hi Ana, We take feedback seriously, which is why we looked into this thoroughly. After … More
They arrived 2 and a half hours late. Upon arrival the first thing they spoke about was gratuity. They brought the wrong size truck. They didn't bring the correct amount of men to the job. One of the movers left before unloading. They damaged more than one piece of furniture. The whole experience was very unprofessional. I will NEVER recommend this company to anyone and will most certainly NEVER do business with them again.
Nicholas, we hear you, and we are truly sorry. Arriving late, bringing the wrong truck and crew, furniture damage, and the conversation about gratuity upon arrival are all legitimate concerns that we take seriously. We want to make this … More
Lack of explanation on services estimate. Held the moving truck technically hostage until a second payment that I was not aware was paid in full. Totally overpriced. The people at the office failed to provide a reasonable solution.
Carla, we are very sorry to hear about your experience. Transparency around pricing and what is included in your estimate is something every customer absolutely deserves from the very beginning, and it is clear we fell short of that for … More
I would like to express my dissatisfaction with the service I received during my recent move on May 22nd. Unfortunately, my experience did not meet the expectations set by your company, and I feel compelled to share my concerns. Moving is not just a logistical task; it involves transporting our lives and cherished memories. It is essential that belongings are handled with care and respect, as they often carry significant emotional value.
Kendrick, thank you for taking the time to share this in such detail, and we are genuinely sorry for the experience you had on May 22nd. Please reach out to our location directly so we can address your damage claim and discuss your experience further.
please do not use this company the drivers and employees are rude and very unprofessional they lack customer service and professionalism they were sloppy and unorganized i wouldn't recommend them to anyone so please avoid using this company to be perfectly honest they don't deserve the one star and the only way they got that star is you have to rate them by the amount of stars and one star was the lease i was able to give if it was up to me that would not have gotten that star !!!!!!!!!!!!!!!!!!
We’re disappointed to read your review, as it does not reflect the standards we uphold. Our crews undergo regular training to ensure safe, professional, and organized service. While not every move is perfect, we do not tolerate rudeness or … More
I had the absolute worst experience with Two Men and a Truck. I was quoted $400 but charged $1200 after the movers took 4 1/2 hours more than what they should’ve. They broke my bedframe, stripped the wood, assembled it upside down, and put …
Hey Shamilia, we sincerely apologize for the issues you experienced during your move. The safety of our customer's belongings is of the utmost importance, and our movers are trained to handle items in a way that prevents damage like this from occurring.
If you want a broken washer, broken bed frame and anything else broken for $1300 call them. Worst moving experience ever. Can’t even enjoy my new house because I’m spending thousands to fix what was broken.
Taylor, we’re very sorry to hear how frustrated you are. We take any claim of damage seriously, and that’s why our team addressed your concern the same day and has remained in communication with you since. … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous15 · 75%
- Worked hard and fast12 · 60%
- Turned up when they said7 · 35%
- Careful with belongings7 · 35%
- Kept in touch2 · 10%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Two Men and a Truck Moving and Storage. A review can mention more than one thing.
In their own words
⭐⭐⭐⭐⭐ Highly Recommended! We recently used Two Men and a Truck for our move from Richmond, VA to Charlotte, NC, and the experience was excellent. Their quote was very reasonable and competitive compared to other moving companies we contacted, offering great value without compromising on service. The crew (Ryan and Jordan) were professional, punctual, and extremely careful with our belongings. They handled packing, loading, transportation, unloading, and unpacking with great attention to detail.
Thank you so much for this incredibly detailed and generous review! A Richmond to Charlotte move completed in a single day including packing and unpacking with that level of care, communication, and attention to detail is a remarkable performance and Ryan and Jordan should be incredibly proud.
Ryan and Jordan did an amazing job moving us from VA to CO! They were professional, polite, diligent, and very careful with our stuff… They exceeded our expectations with the time involved for both moving us out of our former residence and moving us into our new residence. They are terrific gentlemen, and it is our intention, should we ever need two men and a truck again, to absolutely try to engage both of them to handle our needs. They were absolutely awesome!
Daniel, a move from Virginia to Colorado is a big undertaking, and we are glad Ryan and Jordan handled it with the care and diligence you described. Beating expectations on timing at both ends of a long distance move takes real … More
Two Men and a Tuck helped me move to my new elementary school building. The company was great with communication-including texting moving tips and calling as the movers were on their way. They were super careful with my boxes and as they were transporting nothing tipped over. I was very impressed with their “hustle”! This is the 3rd move that they’ve done for me and I continue to be impressed! I highly recommend!!
Ryan and Chris did such an incredible job during my out-of-state move! They were on-time, polite and friendly. They were also quick and efficient while still being careful with my things. The folks on the office team were very helpful too leading up to moving day, making sure I had all the info I needed. Even better, there were absolutely zero unexpected fees added on right before it was time to pay
Lauren, thank you for highlighting the full experience from the office team all the way through moving day! Ryan and Chris clearly delivered, and we're especially glad there were no surprise fees at the end. Transparent pricing and zero stress is exactly what we aim for.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff136
- professional movers100
- estimate49
- polite movers45
- efficient movers39
- careful with furniture24
- fast movers23
- piano moving7
- careful with walls4
- punctual movers4