Two Men and a Truck Moving and Storage
Mover in Woodland Park, Colorado
Its address is in Colorado Springs, Colorado. It appears here because Google returns it for Woodland Park.
Google rating
4.7
Ratings counted
1,386
Are 1 or 2 star
6.0%Around typical
The rating breakdown
83 of the 1,386 ratings in Google’s published star breakdown for Two Men and a Truck Moving and Storage are one or two star.
Against other movers in Woodland Park
About the same as the middle of the 3 movers in Woodland Park we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,257 | 90.7% | |
| 4 star | 32 | 2.3% | |
| 3 star | 14 | 1.0% | |
| 2 star | 18 | 1.3% | |
| 1 star | 65 | 4.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving and Storage at 6.0%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving and Storage, counted by matching the words they used.
- Damage to belongings3 · 38%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Two Men and a Truck Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Most unprofessional, reckless, overall shady experience I have ever had with a moving company. First, one of the drivers seems like they were under the influence of something. Second, they were incredibly aggressive moving things in, damaging the walls and my furtniture. Finally, the drivers tried to "give me a discount" by not charging me the price to move one of my tv's.
We're sorry to learn of this experience, Joshua. Please contact our office at [phone removed] to discuss this matter further. We take all feedback seriously and will address this with our team. Please ask for a Customer Service Manager. We would like to address your concerns the best we can.
UPDATE: This company is HORRIBLE. They ultimately blew me off. They lied about blanket return as well. Just disgusted by this entire process. I watched them on Undercover Boss...what a lie. This is NOT a good company that cares. I am editing this review. I had hired two men and a truck for loading. When the truck arrived, we found that they way they chose to pack our 3500 dollar maple table from Woolley's that we have had for many years was to pile so much on it it destroyed the table...utterly and completely…
Very sorry this you were unhappy with our services. If you have not spoken with our claims manager please call [phone removed] and ask for him. We will see what we can do to address your concerns.
Absolutely terrible experience. As a military family, we trusted this company to carefully move our entire household into storage during an already stressful transition. Unfortunately, our belongings were handled with no care. Items were thrown everywhere in the storage unit with no organization, and several belongings were flipped over and stacked carelessly. Seeing our household items tossed around this way raised serious concerns about damage and whether our property was handled properly at all.
We're sorry to learn of this experience, Chaquita. If you are not already working with someone from our customer care team, please contact our office at [phone removed] to discuss this matter further. Please ask for Jason! We take all … More
This companies trucks are a plague on the city. Absolutely worst drivers I've ever seen. Always on their phones, cutting people off, speeding down neighborhood streets. Saw a driver nearly run a family van off the road just the other day. If this company ever goes belly up, in throwing a party in the parking lot.
Thank you for bringing this to our attention. We will be sure use your feedback in our month safety meeting. Please call us when you witness this. We have fleet management system and it will be very easy to track down the co-worker and coach them on their driving.
Do not use this inconsiderate mover. They blocked my driveway while going to my neighbor’s house. I politely asked them to move their truck completely in front of my neighbor’s house or my house so I could pull out of my driveway, and they refused, saying they would only be there for awhile.
We're sorry to learn of this, Cindy. Thank you for bringing this to our attention. Please contact our office at [phone removed] to discuss this matter further. … More
I am very disappointed in my latest experience with this company. I have used two men and a truck for five moves. I liked to think of myself as a committed patron, often referring friends and family to this company. Now, I don’t know if it …
We apologize for the frustrating experience you had with our movers. We understand how important it is for the moving process to be efficient and smooth. We appreciate your loyalty over the years and would like to make this right.
**********************DO NOT USE THIS COMPANY************************* I am a United States Air Force Combat Veteran (disabled) call this company because they had great reviews. I was sadly mistaken. I needed to move my family and …
This client has not paid his bill and has made every attempt to avoid our calls and avoid paying for the services he was provided. We have given him multiple ways to work on his claims and pay his bill. He refuses to do either.
Chose to charge me after letting the company know before arriving I was having issues with weather interruption and they did it all in front of the portal app. Truth of a 100% desperate company in Colorado Springs!!!
Stephanie, we're truly sorry to hear about your experience. We understand how weather interruptions can complicate things and we regret any inconvenience caused. We take all feedback seriously and will address this with our team.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous14 · 58%
- Worked hard and fast11 · 46%
- Careful with belongings7 · 29%
- Turned up when they said5 · 21%
- Kept in touch3 · 13%
Counted across the 24 four and five star reviews we have read for Two Men and a Truck Moving and Storage. A review can mention more than one thing.
In their own words
Two Men and. Truck were great. Showed up on time and worked efficiently. Very professional and careful with our belongings.
Thank you, Dominick, for your wonderful feedback! We're thrilled to hear that our team was punctual, efficient, and handled your belongings with care. Thanks for choosing TWO MEN AND A TRUCK!
Working with 2 Men and a Truck was a great experience. Before the move, an estimator came to my home and noted the actual items we would be moving (as opposed to just guessing based on square footage). His estimate was accurate and ended up being on the low end of the estimated range. We received a confirmation call a few days before and several reminder emails. On the day of the move, it happened to be snowing heavily!
Thank you, Alison, for sharing your wonderful experience with us! We're thrilled to hear that our team provided efficient and friendly service, even in challenging weather conditions. Your recommendation means a lot to us. Thanks for choosing TWO MEN AND A TRUCK!
They came on time. I showed them what had to be moved. They padded and wrapped all the furniture, put the mattress and box spring in bags, and boxed and wrapped the tv. At the new location, they unwrapped and placed the furniture where I wanted. They forgot to place the tv. I called the company and they came out the next day to assemble the tv stand and place it in it's proper place. The men doing the move were very pleasant and professional.
Thank you, Walter, for sharing your positive experience! We're glad to hear our team was professional and addressed the oversight promptly. Thanks for choosing TWO MEN AND A TRUCK!
Fantastic service! I wanted to move in three separate moves, several days apart. They had no problem doing that and there was no surcharge for doing it that way. Each time their personnel packed my belongings carefully and then moved them. They were all hard workers and efficient, no wasted time at all. They took great care with everything, not just my personal belongings, but also both my houses. All the staff were professional, polite, upbeat, and efficient.
Thank you, Amy, for your wonderful review! We're thrilled to hear that our team provided fantastic service and met your moving needs efficiently and professionally. Your recommendation means a lot to us. Thanks for choosing TWO MEN AND A TRUCK!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling139
- courteous staff112
- professional movers92
- furniture moving47
- estimate43
- fast movers30
- local move18
- furniture placement15
- careful packing13
- piano moving5
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews