Two Men and a Truck Moving

Do not let them move a thing! If Darcie..... gives you a quote expect it to be a low ball estimate! Was quoted 3-5 hours and everything out of and into new house! They show up at my house 2 hours late on moving day. They got everything out of the house I was moving out of after 8 hours. I moved 5 miles from old house so no real travel time. They get to my house and were told not to unload the truck until I agreed on a new much higher price.

First we were quoted for 1 truck 5 hours for a 1,600 sq ft house. We sold the furniture in 2 of the 3 bedrooms so they only moved 1 bedroom, 1 family room, a kitchen and porch furniture. It did not all fit in the truck so we had to pay for another day and another truck, almost doubling our quoted cost. We had a 3 year old $2500 stainless steel refrigerator that they put a 2” dent in the middle of the bottom freezer section. Driver said they would take care of it no problem.

Very poor experience-do not use two men and a truck-Knoxville, TN! They would not come to our home for an estimate. We spent over an hour on the phone going room to room describing items and things we needed moved. Then had to send about a dozen pictures. A week later, owner Jason called us and we had to repeat the process with him. He told us the cost was based on weight. We later decided to rent a U-haul and moved many items ourselves. We loaded the U-haul to the max and rated weight full is 4,000 pounds.

To say that I’m disgusted is the least!!! I moved out of my parents house one room with these items in there other than the couch and rug. Robert and James they said it took 4.75 hours to move these few items and my grand total of $688 plus a $75 upfront fee for traveling! This is absolutely outrageous!!! I was originally quoted for 2-4 hours which is a bit much but nevertheless I would have thought going over that time because I didn’t have a whole house to move only these few items!

I got a quote in February 2020, and I do a deposit. Told me before I do deposit that I could change move date as long as they were open. Called a month later to change move date, & they tried to get more $ per hour. I sad I would go elsewhere, & they called back & honored 1st quote. Got a new quote for 3 men because they were moving piano. Sent photos upon request of piano, door they would use and access to door. Good to go. Moving day came, & they sent 2 men. Said everyone was sick or on vacation.

I was reading online how they charge by the hour plus travel time. When my mom called to get a price they told her they charge by the piece. At first they quoted her $4,800, they got it down to $2,100 because of her senior discount and military discount. When they called for the final item count they said that there was a few items that they wouldn't take not unless they charged and the price would have went back up to $3,200. So needless to say all of her stuff didn't get delivered to her moving area.

Estimate of 6 to 8 hours, automatically sent 3 men which was more expensive, it took 11.5 hours for the move. The drive between locations was 3.5 miles. They could not get everything on the truck. They could not have worked any slower plus one man had to be told more than once to stop texting and get busy. Also more than once I saw them sitting down in the truck until I walked up then they started working again.

PATHETIC ! Got a time slot for 930-1030. On the day of service we get a call they are running late because apparently someone “overslept” ! They show up at 1115 and are rushed to finish the job as we had to be somewhere else for an appointment which was planned based on time estimate given by them. They did a SLOPPY job with half the screws not tightened.