Two Men and a Truck Moving
Mover in Commerce City, Colorado
Its address is in Thornton, Colorado. It appears here because Google returns it for Commerce City.
Google rating
4.5
Ratings counted
860
Are 1 or 2 star
11.6%Above typical
The rating breakdown
100 of the 860 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Against other movers in Commerce City
1.8 percentage points higher than the middle of the 4 movers in Commerce City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 747 | 86.9% | |
| 4 star | 10 | 1.2% | |
| 3 star | 3 | 0.3% | |
| 2 star | 9 | 1.0% | |
| 1 star | 91 | 10.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving at 11.6%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings17 · 52%
- Crew conduct5 · 15%
- Items missing or never delivered3 · 9%
- Price rose after the quote2 · 6%
- Stopped responding2 · 6%
- Late, delayed or a no-show1 · 3%
- Claim or refund went nowhere1 · 3%
Counted across the 33 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This was the most unprofessional moving company I’ve ever worked with. Everything was good leading up to the move (confirmed via email and by phone) then the day of the move (when they were supposed to arrive between 8-9 am), they just didn’t show up. After calling probably 50 times with no answers and leaving multiple voicemails, I finally got through to Laurie, our estimator who worked hard to figure out what happened. She was able to secure another crew for us (ours called in sick?
We apologize for this Kristin! If you have not done so already, be sure to call our office and file a damage claim. We will be sure to get you fixed up right away. Thanks!
Booked movers for a small bedroom worth of furniture to move to a house 6 minutes away. Movers showed up later than estimated when they called me that morning, and spent 15 minutes completing paperwork (which I was charged for, and was all paperwork that could have been sent ahead of time). Actual movers did a good job, were careful with furniture, but severely lacked in communication.
Hello Evelyn, We want to thank you for taking the time to give feedback about your recent experience. We're very sorry to hear you had a disappointing experience. Please call us at [phone removed] to resolve any unresolved issues. Respectfully, Sarah
I strongly urge anyone considering this moving company to think twice. My experience was nothing short of frustrating and unacceptable. This was my first time hiring movers, and it was a complete disaster from start to finish. The movers arrived over an hour late with no heads-up, and once they started, it was clear they were in no rush. They moved painfully slow, dragging out what should have been a simple 3-hour job into a 5-hour ordeal—clearly milking the clock. I was charged $1,260 for incredibly poor service.
We're sorry to learn of this, Josiah. Please contact our office at [phone removed] to discuss this matter further. From our understanding your damages are still in review.
Spoke with Hana (estimator) and was given and estimate for a local move. When move day came movers Jacob and Grayson showed up did a walk though and confirmed my estimate. A few hours into the move the movers stated they should of been dispatched with a bigger truck because the full move will not be completed with this truck that my opinion is pay for a EXTRA round trip or finish myself.
We understand your frustration and would like to clarify the situation regarding the final cost of your move. The estimate provided was based entirely on the inventory information submitted and confirmed by you prior to the move.
The worst customer service experience I've ever had. I used Two Men & A Truck (Denver/Thornton) for a move in Littleton, CO in August 2024—and deeply regret it. One mover disregarded clear instructions, broke multiple items (including a $100+ Anthropologie vase), and most concerning of all, spilled bleach on the carpet of my new home, causing visible damage. The stain was intentionally hidden under a bag, and we discovered it only after they left.
Our goal is to provide every single customer with the same level of service. In order to do so, we are guided by regulatory and contractual conditions, one of which that is clearly stated on the contract is that we do not move cleaning supplies and that should a prohibited item fall under our care…
They'll break your stuff, be careful. Especially if it's particle or press board, or even MFP. My $600 brand new piece of furniture was busted in my move and it's unfortunately covered in their liability form that they rush you through signing as you're trying to move. Be sure to read the fine print. And don't let them touch anything not covered by their waivers.
Hi Kim, We want to thank you for taking the time to give feedback about your recent experience. Our goal is to deliver a great experience and we missed the mark. We hope you can give us the chance to turn your experience around.
BUYER BEWARE! DO NOT USE TWO MEN AND A TRUCK! I can't say enough what a miserable experience using them has been. I should have read the reviews prior to hiring them. Now, I am going to do everything I can to help ruin an already tarnished reputation. I was looking forward to using a moving company and giving myself a break. Unfortunately, this move was the hardest I have ever experienced.
Jill, I'm so sorry this happened and unfortunately I am forced to follow our contract. It makes it almost Impossible to honor any service discounts when the revision of estimate was filled out and signed stating that the move was going to take 5.5-6 hour longer then originally estimated by our…
I would suggest avoiding Two Men and a Truck. During the quote process, we were told that they would be sending 2 trucks and a crew of 4 movers. On the morning of our move, they called to tell us they would only be sending 1 truck and 3 movers. The fact that we only had 1 truck meant that instead of loading up 2 trucks and driving from Broomfield to Denver one time, we had to load up the truck, drive down to Denver, completely unload it, drive back up to Broomfield during afternoon rush hour traffic, reload the…
Dan, we apologize for this! We always strive to provide 5-star service but it looks like we fell short with your experience and we apologize for this. We will be sure to speak with our team, find out where the disconnect happened, and implement a new communication structure to ensure experiences…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast222 · 49%
- Professional and courteous213 · 47%
- Careful with belongings91 · 20%
- Turned up when they said66 · 15%
- Kept in touch34 · 7%
- Price matched the quote3 · <1%
Counted across the 454 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
I had such a great experience with two men and a truck.Scheduling the move was easy Carlye, took the time to answer all my questions which made the process worry free. The team Justin I. and Fransico S. were professional, punctual, and took great care with my belongings. They worked quickly but carefully, making the whole process stress-free. Communication was clear from start to finish, and the price was fair with no surprises. I would definitely recommend them to anyone looking for reliable movers.
Nikki, as the Movers Who Care, these are the reviews we live for! It's wonderful to hear how Carlye made the booking process worry free and how Justin and Francisco made your moving day a smooth one. Thank you for choosing Two Men and a Truck, we wish you the best in your new home!
Kyle B. and Victor G. from Two Men and a Truck did an outstanding job with our move. They worked very carefully and took great care of our furniture, ensuring that everything was protected. They put in over four solid hours of hard work and maintained a positive, professional attitude throughout the entire process. We were very pleased with the excellent service and great rate. I highly recommend them!
Andy, we're so happy to hear how pleased you are with our moving services. We'll be sure to pass along your praise to Kyle and Victor, they'll appreciate it. Thank you for the opportunity to be your movers. We truly appreciate the recommendation and wish you the very best in your new home!
10+ stars for this company! I made a quick decision to move and they met my speed. I submitted for a quote on a Friday night and by Saturday they called and booked my move. Communication leading up to moving day was perfect- they confirmed early in the week and kept me abreast of their arrival window. On moving day, I truly had the dream team! Brockston and Michael B were friendly and efficient.
Laura, what a fantastic review! Thank you for taking the time to let us know how we did, we sure do appreciate it. We'll be sure to let the team know how they did. We wish you the best in your new home. Thank you for choosing Two Men and a Truck!
⭐⭐⭐⭐⭐ 5-Star Review We had the best experience moving with Two Men and a Truck thanks to an outstanding crew — Justin I, Jesse C, Francisco S, and Jesse G. From start to finish, these guys were professional, efficient, and incredibly friendly. They showed up right on time, worked nonstop, and handled every piece of furniture and box with care and attention. Justin, Jesse, Francisco, and Jesse made what could have been a stressful day completely stress-free.
Tommy, as the Movers Who Care, these are the reviews we live for! Thank you, for letting us know how we did as your local movers. It's awesome hearing how well the guys worked as a team to make your moving day a stress-free one. We'll be sure to pass along your praise.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff255
- polite staff63
- professional movers46
- furniture moving24
- quick move20
- careful movers20
- prompt arrival11
- local moves9
- office move4
- punctual movers4
- box moving4
- cross state move2