Two Men and a Truck Moving

Buyer beware! This company only cares about the money, not the customer. By contract my move was supposed to be from Hutchinson, KS to Olathe, KS beginning between 8 a.m. and 9:30 a.m. on Saturday, June 19th. The movers/truck were to travel 60 miles between their headquarters in Wichita, KS and Hutchinson, KS to arrive 8 - 9:30 a.m. They didn't arrive until 12:30 p.m. NO ONE called me to let me know there was a delay. I called the Wichita office at 11:00 a.m. that morning.

I keep thinking about the move and my past experiences with 2 Men and a Truck and can't help but think that had we had the last crew any of our other times, we wouldn't have ever used you all again. We've reached out via official survey but never heard back about our concerns and experience. Please remind your crews to clean up after themselves, that music with racial slurs isn't appropriate for a move within earshot of an elementary school, and if they break something - just let us know instead of delivering a…

Requested an estimate online and received an e-mailed estimate that seemed fair and accurate so I called to schedule. This estimate was for 2-3 hours which is plenty of time to do only the bigger items that we needed help moving. From the moment I got on the phone, the lady on the other end was very rude, seemed like she was annoyed that I called and cut me off every chance she got. She also insisted that I never received an estimate even though I had one in my e-mail.

Me and my family just moved in Wichita from Colorado and had two men in a truck to unload our truck into our house, so after 3 hours of them unloading our truck into the house, my father gave them a tip for being helpful and hardworking, so after me and my family are settling in, my father notice a tall bottle of my mother’s and father’s anniversary tequila, from which they had it for three years and take shots from it.

We contracted two men and a truck for an easy local move, 1 night stand, 1 dresser, and 1 pressboard bedframe with detached headboard. They had a point A, B, and C. We were quoted over the phone $200, after we got our contract we were concerned to see $540, which is over twice as much what we were quoted on the phone. The office reassured us that was just for incendentals, and that it would likely be a 2 hour job much closer to the phone estimate.

When I moved this past May they were my go to moving company. My recent experience was disappointing. I felt as if I was dealing with a different company. After my move I called to voice my complaints. I asked for a supervisor. I was transferred who I think was a "team manager" or a similar term that they use. I told him that paint was scraped off of a table and that the tops of several boxes clearly marked "fragile" were smashed in.

I wouldnt recommend this company at all! They didnt care about any of my stuff, they destroyed my walls at my NEW house, and all he said was call the office to file a claim, they'll fix it.. like OK? I dont want to deal with someone coming by to fix it my stuff when it could have been done right the first time. It also seemed like they just wanted to get out of here, they didnt re-assemble my furniture back, my husband had to do it, and the bed they did set up they missed some hardware, found it a week later.

The movers were fantastic, efficient and fast. I had a bad experience when they had the truck 3/4 loaded and on a bedbug cover on the springs there were some black spots from 7 years ago when I got bedbugs from a very nice hotel. I hadn't had them since then and since I travel a lot I watch carefully. The manager from a picture told his people to unload the truck and they couldn't move me. 30 minutes later the pest control company said, this is ridiculous that is some spots from on the rails probably 10 years ago.