Two Men and a Truck Moving
Mover at 64 Eglin Pkwy NE in Fort Walton Beach, Florida
Google rating
4.4
Ratings counted
277
Are 1 or 2 star
13.0%Above typical
Google carries another listing under this name in Fort Walton Beach. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
36 of the 277 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Against other movers in Fort Walton Beach
4.4 percentage points higher than the middle of the 4 movers in Fort Walton Beach we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 228 | 82.3% | |
| 4 star | 8 | 2.9% | |
| 3 star | 5 | 1.8% | |
| 2 star | 3 | 1.1% | |
| 1 star | 33 | 11.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving at 13.0%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings19 · 59%
- Items missing or never delivered6 · 19%
- Crew conduct3 · 9%
- Late, delayed or a no-show1 · 3%
- Stopped responding1 · 3%
Counted across the 32 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They stole for me, ruined a lot, and never called me back. This is my update three years later Need management to call me ASAP as I have made several attempts at getting answers about my drill being taken, my nectar mattress ripped , furniture broken, gentleman did not finish job so I had to rent a uhaul myself and go back and get the rest of the furniture and boxes, items in closets. That’s when I noticed my safe was moved from my bedroom dresser to my daughters empty walk in closet on the floor.
Unprofessional, did not care about my items. Paid for packing and all of my items were not packed to include no covers on my mattresses. Absolutely do not recommend. Sam, Antonio and Max- deliberately damaged my furniture. I am not sure why, I bought them pizza and gave them each a $70 tip and they took advantage and did not care about my things. Cam, their manager was absolutely no help when I called to complain. Although I’m not surprised.
We're sorry to learn of this experience, Candace. We take all feedback seriously and will address this with our team. Please contact our office at [phone removed] to discuss this matter further.
Their crew that showed up for the first 3 hours accomplished almost nothing. The charge was almost $1,000 over the estimate, they said because there was more to move than they thought. But, the workers had been working so many hours, that they were very slow. When they finished after midnight, they had another job the next morning at 7:30. That makes it impossible to give value for the charge. This was to move a 3 bedroom house.
I used Two Men and A Truck to move my stuff out of my house in October 2020 to a Climate Control storage unit. I paid quite a bit of money for the move and even the wrapping of the furniture. I didn't sign off on Mattress bags. Figure the guys would just pick those up. I went to my storage unit January 16, 2021 to move my stuff out and when I make it back to the mattresses I find my daughters mattress black all down one side and the front. These men drugged my daughters white mattress during that move.
Anyone moving in the near future, please do not use Two Men and a Truck!!! My husband, Garett, and I used them a few years ago for our move and had a great experience, so needless to say after buying our house we decided to use them again! Garett and I tried to stay out of their way and let them work, that was probably a huge mistake! First off, I was at the new house working while Garett was at our old house with the movers. I stayed in contact with him throughout the day to check on progress.
Two Men and Truck.. more like two men and a joke. I have never moved with a corporate moving company and now I know why. Where do I start? I moved from a 1 bedroom (669 sq ft) apt in the heart of Destin with an elevator to an apt complex literally 2 miles away with no elevator. The guys that showed up assured me they do “hard moves” all the time and that mine was a piece of cake. I had everything boxed up and ready to go by the door. I bought pizza and a case of water for the movers.
Sat, Dec 30, Two men came. The one working in the bedrooms did good work. The one in the kitchen should either be Retrained or Fired. Sloppy Work. By coincidence someone who has experience packing and moving households saw the boxes and said that the bottom of the heavier boxes are going to open when lifted because he only put a single strip of tape down the middle on all the boxes. He said this company has a very high turnover rate and a reputation for NOT COMPENSATING customers for damaged items.
Movers were friendly and worked hard, but they damaged the wall of the apartment we moved into (which we'll have to fix) and they damaged our brand new (approx one month) mattress. The mattress now has a number of stains that are not cleaning off and a scratch down the side. This is an expensive memory foam mattress and this damage is not reparable, nor is my confidence in the company. They also apparently tossed our pillows in the same dirt pile as they are also filthy but will hopefully wash.
Mr. Thompson, we truly regret that the wall and your new mattress got damaged during your recent move. We want to make this right. Our team would like to speak to you to learn about the details of the move. Please call out Ft. Walton/Destin location at [phone removed] if you have not yet done so.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous115 · 57%
- Worked hard and fast90 · 45%
- Turned up when they said38 · 19%
- Careful with belongings29 · 14%
- Kept in touch15 · 8%
- Price matched the quote5 · 3%
Counted across the 200 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
Two Men and a Truck sent 2 men to move us from one house to another. They called to let us know when they would arrive. They were on time. The two men were professional and courteous. They did not stand around and talk, they worked!!!! They were very efficient and careful with out furniture l. They communicated with us when they were unsure of where something went, they didn’t just put it somewhere. I would recommend Two Men and a Truck 100 percent! This is not the first time I have used them.
Great experience, especially compared to our last moving experience with another company. Team at the Fort Walton Beach, FL, office was super to work with and the guys that moved us were rock stars. This was a local move so priced by the hour. The estimate was for 4 men, 2 trucks, 7 to 10 hours. They did it with 3 guys and it took exactly 7 hours, so came in under estimate. We highly recommend Two Men and a Truck.
Ron, thank you for the amazing review! We appreciate you choosing us for your moving needs. We understand the importance of time management to stay within budget for you. We're happy the team was able to do that for you. Please let us know if you need us again in the future.
Moving across the country is never easy and we hired Two Men and a Truck to unload us at our Niceville location. Keishawn and John were on time, courteous and took great care of my things, didnt ding any walls, assembled some furniture I needed help with and unloaded a very disorganized, disaster of a moving truck in short order. This was not an easy truck to unload as I did not have professional help loading it and it was a mess.
First off if you read no further, we highly recommend Two Men and a Truck FWB, FL! Although we did not use the PNS, FL location, when we spoke they were very helpful and friendly too. When Quin and Steve arrived they quickly greeted us with professionalism and were very well put together with a scent of freshness..lol Not even kidding moving associates that smell great and present clean...Awesome! 👏👍Throughout the process there was an open line of communication and we all were on the same page.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff28
- heavy furniture moving9
- smooth move9
- careful handling of furniture7
- efficient moving7
- careful movers5
- fast movers3
- loading speed2
- hourly charge2
- long distance move2