Two Men and a Truck Moving

My items were moved very carelessly. One of my end tables got damaged. They didn't wrap anything except for a soft loveseat. They hit the desk on the wall bringing it inside the house, an issue that, again, would have been resolved with wrapping/padding and more caution. They set two end tables overlapping each other and shoved them under a desk. One of them got chipped.

3rd time I’ve used them. Never again.While the movers where hard working and conscientious, management is absolutely unprofessional and rude. The website crashed before I completed the inventory and when the estimator called, blew it off. Well, they didn’t have enough time and didn’t finish the job. At one point they just called it a day. Now for over a week my stuff is still split between two locations a half hour a part. When I scheduled an in person inspection to move the remaining stuff, they never showed up.

I wrote a previous review how I had some things stolen and the owner blew me off and I reported it to the police. The detective said the movers had criminal records and the owner of 2 men did not try to correct the problem. I do not appreciate ex-felons coming into my house and why do you hire people with criminal records????

Was severely overcharged for half a truck load because there were 30 extra boxes they had to touch and sent a truck from Canton to Stow so I had to eat an hour and a half of drive time at $118 an hour any complaints you have will fall on deaf ears so I suggest you take your business elsewhere

The day before the move they were given my cell phone number as a contact. The morning of the move I saw them driving in circles but no one was calling me. I called the office and they told me they had the wrong contact number and not to worry because that time wouldn't count against me. Finally they found me ( probably because I was in the middle of the street waving my arms). Mike and Kurt introduced themselves and seemed very nice and got to work. No more than an hour into the move I didn't see Kurt.

This was the absolute worst moving experience of my life with this company. When I first made the call I, I was assured that everything is insured if any damages arise out of the move because I was willing to pay extra for mor insurance since the bedroom suit I purchased was almost $10,000 Amish made and 100% wood which it was extremely heavy and I left them know of that too.

Nationally, I believe Two Men and a Truck to be a reputable company and I've been happy with their service in the past, elsewhere. So maybe the problem is just with the Canton, Ohio branch. My partner and I each hired TMAAT for a short-distance apartment-to-house move and we both suffered damage to several wood furniture pieces. They moved my partner's fabric couch in the rain with no protection, and then tore it at some point in transit. They put down no flooring protection for their muddy shoes.

This is the absolute worst company I have ever dealt with! We hired them for 2 moves...1 to move things to our storage unit and 2 to move things to our new home. The 1st move we were given a “9-11am” window. At 1:40pm they had not arrived and no one called me. I called them and was told they would be there shortly. At 3pm they were still not there, no phone call again. I called and was told again they would be there shortly.