Two Men and a Truck Moving
Mover in Hainesport, New Jersey
Its address is in Cinnaminson, New Jersey. It appears here because Google returns it for Hainesport.
Google rating
3.9
Ratings counted
273
Are 1 or 2 star
27.5%Well above typical
The rating breakdown
75 of the 273 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 187 | 68.5% | |
| 4 star | 7 | 2.6% | |
| 3 star | 4 | 1.5% | |
| 2 star | 6 | 2.2% | |
| 1 star | 69 | 25.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving at 27.5%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings25 · 34%
- Price rose after the quote16 · 22%
- Crew conduct16 · 22%
- Stopped responding7 · 10%
- Late, delayed or a no-show3 · 4%
- Claim or refund went nowhere3 · 4%
- Items missing or never delivered2 · 3%
- Belongings withheld over payment1 · 1%
Counted across the 73 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
USE THIS COMPANY AT YOUR OWN RISK!!! I would give this moving company zero stars if I could. I was selling my house and using the proceeds to purchase my new home on the same day. This company showed up 2 hours late (bc owner, Brittany, who is basically the worst person you’ll ever have the displeasure of having to speak to, decided to have a morning in service which I was never informed about ever) to move my 3000+ sqft house(they never sent anyone out to quote me in person even though I was exact with what I…
If I could leave a negative star rating, I would. This company is absolutely horrible! We had them pickup our property AND store it until we were able to access our new home. They put stickers with numeric codes to correspond with our account (which are a pain to try to remove) so you would think they were organized.
Hello Colleen, We are so sorry to hear that your experience with us did not meet your expectations. We always welcome feedback. We are very sorry your moving experience was less than satisfactory and as always, we encourage you to reach out to [email removed] if you have further concerns. TMT
UPDATING: I reached out to their customer service like they requested, went back and forth with that office via email and yet no resolution. In fact, they just stopped responding. I still haven't been reimbursed for the TV boxes I paid for but was never provided. Stay away from them!!! --- Total nightmare. The amount estimated vs the amount I paid, which DID NOT complete my move, was 60% more! The inventory was not as issue as I reviewed the manifest.
Hello Hayley, We are sincerely sorry you did not have a good moving experience and can understand your frustrations. Please contact us at [email removed] as we would be happy to discuss this with you further.
DO NOT USE THIS MOVING COMPANY THEY WILL TAKE YOUR BELONGINGS CHNGE THE PRICE BY THOUSANDS OF DOLLARS THEN HOLD YOUR ITEMS FOR RANSOM!!!!!!
Hi Danielle, please give our office a call right away to discuss this matter further at [phone removed]. We do not have a move for you in our system and want to make sure we take the appropriate next steps. We can also be reached at [email removed]
Edit to add: despite asking me to contact them, this location emailed to tell me to call them and never returned the 3 voicemails I left over the course of as many weeks. They do not care and I can't imagine anyone recommending this location. Worst moving experience ever. My partner used their PA location and they were wonderful - moved a large 3 story house in about 2 hours. He loved them so much that I used their NJ location. Huge mistake. I guess I'm lucky to have had good movers in the past.
Hello Robyn, We're very sorry to learn of your recent move experience. With a 96% referral rate, we can assure you this is not the norm. We would be happy to speak with you further and encourage you to reach our team at [phone removed] so we may help.
First of all, our movers were *excellent* and they should honestly consider working for any other moving company out there. We moved about 20 minutes from South Jersey to our new home in Philadelphia. The move itself went seamlessly and we were very happy with the attention that the movers paid to making sure all of our belongings were moved up and down many flights of stairs without any damage. After they finished moving our stuff, they presented us with a bill of $735.
Hi Nisha, Thank you for your review. You deserve better and we would love to show you that we can do better. We appreciate your feedback and support and hope you'll consider coming back in the future. Respectfully, TMT.
Stay Away! Please whatever you do find another company, do not ignore all the poor reviews you will regret it. We hired this company to move one bedroom set for us that we had sold to a couple living in the next town. The movers where fine and we paid up front for 2 hours as we only needed one bedroom set moved. The entire move took about 35-40 minutes. To our shock our credit card was charged again after the move, just like many other people who have left reviews.
Extremely unethical conduct in how they conduct business. Had a small move of furniture into storage .2 miles from my home. Put down a deposit of $300 on a $355 quote. Job was finished and signed form for completed job for an additional $70.20. It was just slightly higher than the quote. Without any notice , I was sent an email for $167 and they immediately debited my credit card without out notifying me. The job from the time they showed up at my door until finish was 1:45.
We apologize for this William! We will work with our team to better communicate the booking process in the future. If there are any more details you would like to share, please feel free to call us at the office and we will be sure to put your feedback to good use.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous107 · 63%
- Worked hard and fast75 · 44%
- Careful with belongings41 · 24%
- Turned up when they said35 · 21%
- Kept in touch14 · 8%
- Price matched the quote3 · 2%
Counted across the 169 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
Two Men and a Truck is a first rate mover who gets my highest recommendation. From my initial call to this office, Kimberly was helpful, reassuring, and patient with my questions. I was amazed by the reasonable price quoted and was promised it was the only price I would pay. The movers came on time, were kind and professional, and moved everything carefully and quickly. Everything was as promised. This was an out of state move, and everything arrived in safe condition.
Hey Donna, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!
I cannot express enough how thrilled I am with the service provided by Two Men and a Truck during our recent move. From start to finish, their professionalism and efficiency were nothing short of remarkable. Right from the outset, they exhibited exceptional communication by giving us a heads-up before their arrival, ensuring a smooth start to the moving process. Punctuality is clearly a priority for them as they arrived right on time, ready to tackle the task at hand.
Hello Jay, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
Can't say enough good things about my experience to do these folks justice. Their prices are better than average and the service is spectacular. The office team was incredibly responsive, with a real person on the phone every time I called. If the person I needed to speak to was out of the office, someone else got back to me the same day. Dequanna, Ron, and Rich were friendly and professional.
Colin, Wow! Thank you so very much for your kind words and for taking the time to highlight your experience. This really means a lot! Your compliments will be passed along to everyone involved, and we really hope to assist you again in the future, given an opportunity! Enjoy your new home! TMT
We just finished a move with Two Men and a Truck this past Saturday. Once again, we are happy customers. For the last few years, I have had used Two Men and a Truck several times for local and long-distance move. Every single time, the service was second to none. This time, we had a bigger move and they sent two crews out. Thomas and Adam were fantastic, along with the rest of the crew (Donte, Naquan and Reggie). They arrived on time. They were thorough during the walk through.
keith, We are grateful and appreciate the time you took to leave your review. We're thrilled that our team left such a great impression! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers23
- polite staff20
- estimate16
- quick move12
- furniture moving9
- smooth move8
- careful movers8
- quotes8
- scheduling7
- moving-related junk removal5
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- nextdoor.comsocial