Two Men and a Truck Moving
Mover in Morgan City, Louisiana
Its address is in Lafayette, Louisiana. It appears here because Google returns it for Morgan City.
Google rating
4.8
Ratings counted
750
Are 1 or 2 star
3.7%Around typical
The rating breakdown
28 of the 750 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 706 | 94.1% | |
| 4 star | 15 | 2.0% | |
| 3 star | 1 | 0.1% | |
| 2 star | 5 | 0.7% | |
| 1 star | 23 | 3.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving at 3.7%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings3 · 38%
- Late, delayed or a no-show1 · 13%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They "helped" me move, it was quick but it really doesn't matter when the two guys complained the whole time, broke and scuffed furniture, and put holes in walls. Broke off three handles to my dresser and drawers. Very rude. And would not recommend
Hello, we are very sorry that we were unable to meet your expectations. We would love to speak with you further about any issues or concerns you may have. Please give us a call at [phone removed]. We appreciate all feedback and look forward to hearing from you.
Showed up an hour late for a 2 - 3 hour job , moved like snails & took over approximately 7 hours .Did not wrap most furniture the other half assed- no proper tools to take bedframe apart , so they put it in truck and sandwiched it …
Mrs. Cain, we are truly sorry about how your move turned out. This is not the type of service we want to provide, and it’s clear we fell short in a few areas. We know your time is valuable, and arriving an hour late was not acceptable — we regret starting your move off on the wrong foot.
Requested a quote on a Friday and told them I needed to move the following Thursday. Got a call same day, given the quote, I said it sounds great. They told me they would give me a call on Tuesday to make sure we were still on track. Great! Fast forward to Tuesday and am told they have no availability on Thursday and that I needed to put a deposit that they did not ask me for. Completely screwed me over. And then tried to blame me in their Google review response.
Hi Luke, We are sorry you had this experience with Two Men and a Truck. We did go back … More
Horible experience! Placed all the boxes in one place instead of the labeled rooms. Didn't unwrap any furniture. Damaged all 4 of my appliances and floors in BOTH homes. After filing claim, they offered less than half to fix. Some of my appliances were only 6 months old. Cut your losses!! Do Not Use them!! Guessing they make an insurance claim & they pocket the $$$$, cause didn't get a dime!!!
Hi Angela. We are sorry that you had a less then ideal experience. It is our understanding that compensation was offered for all damages and that a used fridge of the same size except larger and newer was offered to replace the damaged one.
Horrible experience! Placed all the boxes in one place instead of the labeled rooms. Didn't unwrap any furniture. Damaged all 4 of my appliances and floors in BOTH homes. After complaining, they offered me only to half of damaged. I have pictures to prove the damage!!!
Hi Angela. We are sorry that you had a less then ideal experience. It is our understanding that compensation was offered for all damages and that a used fridge of the same size except larger and newer was offered to replace the damaged one.
Was charged nearly $1000 to be completely moved out of my home and into a storage unit until I could find alternate living arrangements on a pretty tight deadline. I called two men and a truck, and was assured it "would all be taken care …
Four years ago I used Two Men and a Truck and the two guys were fantastic. They did the job under the quote! I told everyone how great they were. One week ago I had a horrible experience with three guys and an oversize truck from this …
Hey Mrs. Kellogg We are definitely sorry that this happened and not how we operate. We are glad that we were able to resolve all issues to your satisfaction.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 63%
- Worked hard and fast8 · 42%
- Turned up when they said4 · 21%
- Careful with belongings4 · 21%
- Kept in touch2 · 11%
Counted across the 19 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
We had a great experience with this moving company! From the very beginning, Kaitlyn was helpful, responsive, and flexible. She took the time to answer all of my questions and was very understanding when our moving date had to change due to unexpected circumstances. On moving day, Kameron and Kealyn were professional, efficient, and handled our belongings with care. They communicated clearly throughout the entire process and made what could have been a stressful day feel smooth and manageable.
Hi Natalie, Kaitlyn, Kameron, and Kealyn are all going to be so happy to read this! Flexibility with your date change, clear communication on moving day, and fair pricing on top of it all is exactly the full experience we want every customer to have.
This is the second time we used this company to help move us. Very professional and caring. We had custom furniture and other items that required extra attention because they could not be replaced. It was also comforting to know that they had a local office. Pricing very competitive and worth it. One move was local and this last one was out of state. Trucks and moving blankets clean as well. Very organized. They also hired 2 extra guys in the other state to help unload. Super satisfied.
Hi Daphne, Wow! Thank you for your wonderful review and for sharing the great photos of our movers and trucks during your move! We are so glad to have been able to help you not only with a local move but also with your out of state transition.
$230 Travel and $230 per hour for 3 people. Arrived on time. They were very courteous. I booked for 4 hours, needed about 6, and they actually finished in 3 1/2. But I mainly needed help with the heavier items. I still have about 25% left [in boxes], but I can rent a uHaul for the rest for about $40-50, so.
Hi Shawnnette, Thank you for the detailed breakdown! We are glad the crew was courteous and that focusing on the heavier items helped things move faster than expected, finishing in 3.5 hours instead of the estimated 6 is a great outcome.
My experience with Two Men and a Truck was mostly positive. The personnel in the office were polite and responsive, and it was easy to book two separate moves in one day, one for my mom and a separate one for myself. The movers arrived on time, were very polite and professional. They were trying very hard to make the move time efficient and without incident, however, their lack of appropriate tools prevented them from doing so and caused the job to run longer than it should have (and that equates to more cost for…
Hi Rachelle, Thank you for taking the time to share this in such detail. We are glad the office experience and our crew's professionalism left a good impression, and coordinating two moves in one day for you and your mom is exactly the kind of flexibility we aim to offer.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff83
- professional movers61
- quick movers23
- furniture moving16
- easy process12
- careful movers11
- careful loading3
- clean trucks2
- storage unit move2
- flexible movers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- consumeraffairs.comreviews