Two Men and a Truck Moving

Three hours late, team lead was unprofessional and unengaged, specifically tried to prolong the move by slow walking every portion of it (I.e. taking one box on his trolley, and completely filling the elevator before taking it up to drop off goods). Purposely got lost between sites (despite giving clear directions) so that they could run up the clock. Dropped furniture (which was visualized by the supervisor) due to careless behavior and renumeration was not provided for broken furniture.

Didn’t move anything from the kitchen or the bathroom. When someone hires movers they would expect they do the whole place not just half terrible deal, rip off. ALSO, there has been no response to issue. I’ve recently read all of the reviews that are negative for this company. 14 or 15 reviews posted previously mirror my exact experience of them taking longer to up the charges and completely skipping rooms and telling the people they are moving “Uh, we don’t do kitchens or bathrooms.” I spent last week contacting…

I'm not one to leave reviews typically, but this needs to be shared. We've built and sold our personal homes frequently over the last 6-7 years and have used TMT 3 other times before this and the experience has always been very nice. This time, however, was very different. They had a new person that they allowed to drive the truck with all of our belongings in it. When he arrived at our new house, two TVs were destroyed and he had rutted up new sod at the house.

Experience with office team was what I expected in customer service interaction, explained my need and communication of charges were explained with promise of a follow up call day or two prior. The phone call did not occur, the movers showed up punctually, they were pleasant, but glaringly inexperienced on the intricacies of moving. I had to provide some guidance on practice and maneuvers while they moved my items into my home.

We recently used Two men and a truck based in Nashville They moved us to Farmington Hills MI ON September 3rd 2020. The move was pretty smooth but there was a lot of damage The crew took plenty of pictures and assured us that there would be a damage report filed within a few days. A week later I called. Anne Marie called back and asked for a list and some pictures and should look into it for us.

WORST MOVERS + TERRIBLE MANAGEMENT I hired Two Men and a Truck to move my furniture just a couple days ago. I have one king bedroom, one queen guest bedroom, one living room set, and outdoor patio furniture with a grill. It took 3 men exactly 7 hours to move my furniture, and they were not able to complete the job, as they so poorly packed the truck; they left several boxes and belongings (enough to fill 2 SUV vehicles) behind at the old house.

DO NOT DO BUSINESS WITH TWO MEN AND A TRUCK! After my staircase, front door, and new refrigerator accrued damage when I had furniture moved into my house 2 weekends ago, I have had to deal with a bunch of ridiculousness in the process of trying to get everything fixed! The contract says that if damage can not be repaired they will either replace or compensate (Actual Cash Value) for the damage. What I have learned is that the industry standard is to compensate $0.60 per pound of damaged equipment.

I recently had the unfortunate experience of using Two Men and a Truck for my recent move, and I must say that it was a complete disaster from start to finish. I feel compelled to share my negative experience to warn others considering their services. First and Foremost, the efficiency of the move was abysmal. The movers were unreasonably slow, wasting time and prolonging the entire process. It was evident that they lacked the necessary professionalism and urgency required for a smooth relocation.