Two Men and a Truck Moving
Mover in West Warwick, Rhode Island
Its address is in Warwick, Rhode Island. It appears here because Google returns it for West Warwick.
Google rating
4.4
Ratings counted
266
Are 1 or 2 star
15.0%Well above typical
The rating breakdown
40 of the 266 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 220 | 82.7% | |
| 4 star | 4 | 1.5% | |
| 3 star | 2 | 0.8% | |
| 2 star | 4 | 1.5% | |
| 1 star | 36 | 13.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving at 15.0%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings7 · 70%
- Stopped responding2 · 20%
- Price rose after the quote1 · 10%
- Late, delayed or a no-show1 · 10%
- Crew conduct1 · 10%
Counted across the 10 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Please read whole review (lengthy but worth it) ---- ***DO NOT USE*** this company. If I could leave a lower score I would. I hired this place to move 3 pieces of furniture, two were damaged and my brand-new hardwood floors were damaged badly (bought my house 2 weeks prior and this was the first furniture moved in). I opened a claim within 24 hours of when it occurred in May 2025, I had 3 people promise someone would be here for a quote for 3 months and they just neglected to return calls/emails.
We're sorry to learn of this experience, Chris. We take all feedback seriously. We have been actively working to secure a vendor to take on this repair. If you have a vendor you would like to contact to get an estimate. We would be happy … More
They get two stars for at least showing up on time. I’ll give them that. The day we moved out of our home they took much longer than expected so we had to leave and had a friend stay with them. They also took much longer than he expected so he had to leave about 15 minutes before they were done. They had clear instructions to take every single item remaining at the house. We got back to the house a few hours later to find around 20 objects left in the driveway.
Thank you for taking the time to share your feedback. We're sorry to hear that your move did not meet your expectations. We understand how stressful moving can be, especially with a young child, and we regret the frustration you … More
September update: I finally got a $250 credit for the TV broken in my move at the end of May. My boyfriend paid $500 for the TV the movers broke. All this time chasing them down for reimbursement for my television, and zero compensation for the inconvenience and ridiculous amount of time wasted. They even asked me to change my review as a condition to receive reimbursement. So happy to be done with this company! August update: Still No TV! I moved at the end of May. Still no resolution with my television.
Hi Debu, We appreciate the time you took to leave us feedback. We are very disappointed that we've failed to deliver the experience you expect. When you have a moment please reach out to our team at: [phone removed] so we can address your concerns. Sincerely, Charlene Bush, Marketing Director
Movers beware! This company is horrible. They damaged a lot of my furniture, sent two people for a four person job, have refused to give me copies of the contract I signed (which is no longer available to me through the portal they control) and now are ghosting me. I've contacted them nearly a dozen times and mostly gotten no responses.
We're sorry to learn of this experience, Bethany. Please contact our office at [phone removed] to discuss this matter further.
From the beginning it went wrong crew forgot tools, put a hole in our wall and ceiling. Broke the leg on a new dresser, damaged bedframe, broke the leg on the couch and put a hole in that also. In total $4,500.00 approximately in damage. The office did say sorry and promised to make it right, yeah right. Right out the window, please don't use them. They say one thing and do something else!
We're sorry we did not exceed your expectations on this move Richard. Our General Manager has been in touch regarding the damage and is working on a resolution with you. We do appreciate your patience at this time as we work to resolve this. Please contact our office with any other concerns.
Horrible experience. Damaged my couch, ripped a rug and damaged our door jam when they carelessly jammed a couch through the door without any protection or wrapping. Their offer to resolve issue was to offer me $210 with the understanding …
Eddy, We appreciate you bringing this issue to our attention. You deserve better, and we would love to show you that we can do better. You can reach us anytime at [email removed] or [phone removed]. Kindest regards, Charlene Bush, Marketing Director
I’ll start by saying I would never use this company and I wouldn’t recommend it to my worst enemy. I understand the pressures of running a business and the challenges of tight deadlines, but based on what I was told by the representative …
Hi Emily, We appreciate the time you took to leave us feedback. I'm very sorry we failed to meet your expectations. We do apologize that our previous management did not handle this damage. Current management would be happy to repair the table, which is always our first option.
If I could give zero stars I would. Very careless with my furniture. Caused severe damage to my dining table and love seat. Did not wrap anything. The two man crew had lunch in front of the house they were moving me out of, at my cost. …
Hi Dawn, Thank you for your feedback. Our office has made several attempts to reach you to schedule repairs. Please call us at your earliest convenience at: [phone removed]
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 71%
- Worked hard and fast8 · 47%
- Kept in touch4 · 24%
- Turned up when they said3 · 18%
- Careful with belongings3 · 18%
- Price matched the quote2 · 12%
Counted across the 17 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
This was the second time I used Two men and a truck. Alex W. had been one of the moving crew the first time, along with John M. and Valentino B. They were all polite, careful and respectable while getting everything moved. They called b4 they left and were punctual for their arrival window. I love being able to do the online quote where you just enter your items to be moved and the weight of items and the time of the move can be estimated.
Dena, we're thrilled to hear about your positive experience with Brent, Miguel, Alex, and Tyler. We're glad that our team's professionalism and careful handling of your items met your expectations. Your detailed feedback is greatly … More
Super well organized, great price, on time, communication was very good. This was a very good experience with a very professional, polite, and efficient crew. I will definitely use Two Men and a Truck again. 10/10.
Thank you, Mike, for your fantastic feedback! We're thrilled to hear about your positive experience with our team. Thanks for choosing TWO MEN AND A TRUCK!
Part 1 done— packing! Had a great experience with my packing team they were friendly and professional as well as respectful of our belongings, and opinions. They were easy to spend the day with, and very diligent. I had expressed anxiety to my office contact person about my move and the magnitude and disorganization of my belongings, so the manager came out himself as part of the packing team to assist. Move day tomorrow! I’m thankful that they schedule the same team (+2 for my move) for consistency.
Kristin, we're thrilled to hear about your positive experience with our team! It's great to know that they were professional, respectful, and diligent in handling your move. We're glad that the consistency of the team helped make your move seamless. Thanks for choosing TWO MEN AND A TRUCK!
Tyler, Tom and Valentino were phenomenal! Friendly, professional, efficient, and highly organized! They were so attentive to my needs and made my move so smooth and timely! I highly recommend Two Men and a Truck for all of your moving needs. The team at their Warwick location were just as great! So thorough and accommodating with their estimates and very reasonable. Great moving experience and Company!
Thank you, J S, for your wonderful feedback! We're thrilled to hear that Tyler, Tom, and Valentino provided such a positive moving experience. We're also glad our Warwick team met your expectations. Thanks for choosing TWO MEN AND A TRUCK!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff38
- professional movers13
- efficient movers9
- furniture moving8
- careful handling of furniture6
- moving crew5
- quick movers4
- junk removal4
- accurate estimates2
- last minute booking2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- birdeye.comreviews