U-Haul Storage of Scranton
Self-storage facility in Scranton, Pennsylvania
Google rating
4.6
Ratings counted
32
Are 1 or 2 star
6.3%Above typical
The rating breakdown
2 of the 32 ratings in Google’s published star breakdown for U-Haul Storage of Scranton are one or two star.
Worked out from 32 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Scranton
2.0 percentage points lower than the middle of the 16 listings in Scranton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 24 | 75.0% | |
| 4 star | 6 | 18.8% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 3.1% | |
| 1 star | 1 | 3.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U-Haul Storage of Scranton at 6.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 17%
Counted across the 12 four and five star reviews we have read for U-Haul Storage of Scranton. A review can mention more than one thing.
In their own words
Extremely Professional & Knowledgeable Very Helpful Associates 👏 AWESOME Mgr. JAMES.. Made Everything Easy With All Of The Services Provided And Needed...Clean 🚚 Trucks As Well As Building Supplies Restrooms 🚻 Well. *Super Clean * 👌 I Highly Recommend.. Thanks Again.. JAMES..Mgr
We are pleased to hear your visit went well. Our goal is always a stress-free experience, and we’re glad we delivered!
My student attends school in Scranton. We live in Texas and you only make that 31-hour cross-country drive once! We found U-Haul Storage of Scranton and it was the perfect solution to summer move out, storage, and pick-up prior to the fall semester. The staff was fantastic and we had a great solution start to finish. Thank you!!
IF YOU NEED A TOW HITCH ON YOUR VEHICLE GO HERE THE ONE GARAGE THAT SAID THEY WOULD DO IT NOT GOING TO GIVE NAMES WAS GOING TO CHARGE ME $500 CALLED A U-HAUL AS THEIR PRICES $200 LESS THEN I WAS QUOTED. PLUS I ALSO GOT THE ELECTRICAL WIRING INCLUDED WITH IT.
24hr storage is very convenient. Although I was stuck inside because the sensor for the gate to open on the inside wouldn't sense my motorcycle. Luckily someone was coming in at the same time and let me out.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff6
- cleanliness3
- awesome manager2
- hitch installation2
What the company says about itself
Taken from U-Haul Storage of Scranton’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Photos Pay Your Storage Bill What is 24/7? It's the way we allow you to pick up y”Raw text captured from the page, including any surrounding navigation.