U-Pack
Google rating
4.8
Ratings counted
18
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 18 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. None of them are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 15 | 83.3% | |
| 4 star | 2 | 11.1% | |
| 3 star | 1 | 5.6% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 36%
- Turned up when they said4 · 29%
- Price matched the quote2 · 14%
- Worked hard and fast2 · 14%
- Kept in touch2 · 14%
- Careful with belongings1 · 7%
Counted across the 14 four and five star reviews we have read for U-Pack. A review can mention more than one thing.
In their own words
Our move was approximately 2200 miles. They did exactly everything we asked including parking the trailer for your loading and unloading conveniences. The drivers we’re on time, friendly, and helpful. Everything arrived safely. When they advise packing tightly, do yourself a favor, do so. We packed tight, and wrapped well. Strap every few feet to help hold load in place. Items do shift and through your own fault might get scratched or damaged. My Son and I both have moved with U-Pack.
It's a no frills service that really bailed us out when we changed our moving plans last minute. Their online quote system was extremely easy to use and made it a breeze to schedule our move. It's not cheap to move across the country but we were shocked by how much lower the U-Pack costs were vs other services we compared.
Not just the best moving company, but one of the best companies I've done business with. They were prompt, responsive, polite and professional and got my shipment to it's destination early. Since it was early, they offered to deliver it early for me which helped me out. They did a great job on both the pickup and delivery end, drivers were great! The folks I spoke with on the phone were great (friendly, responsive, knowledgeable, etc.) too
Hi, Travis! Thanks again for choosing U-Pack for your move! We're so glad we were the best fit for your moving needs, and we appreciate your business.
Great price on time. No headache on packing is very convenient. I will use them again
Thanks for trusting us with your move, Beckie! We're glad we could provide a convenient way for you to move, and we look forward to being there for any future moves you may have.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- phone2
- country2
- politeness2
- responsiveness2
- helpful drivers2
- packaging2
What the company says about itself
Taken from U-Pack’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises financingsays on their website
Show the text this came from
“Customer Reviews Billing and Payment Financing Options About U-Pack ABF Transportation Tariff”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Door Delivery Service Center Delivery Guaranteed Delivery U-Pack Storage Get Started Rea”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- consumeraffairs.comreviews
- yelp.comreviews
- mapquest.comdirectory
- facebook.comsocial
- instagram.comsocial