U-Pack
Mover in Winston-Salem, North Carolina
Its address is in Kernersville, North Carolina. It appears here because Google returns it for Winston-Salem.
Google rating
4.8
Ratings counted
42
Are 1 or 2 star
2.4%Around typical
The rating breakdown
1 of the 42 ratings in Google’s published star breakdown for U-Pack are one or two star.
Worked out from 42 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Winston-Salem
1.8 percentage points lower than the middle of the 14 listings in Winston-Salem we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 36 | 85.7% | |
| 4 star | 5 | 11.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U-Pack at 2.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said6 · 17%
- Professional and courteous5 · 14%
- Worked hard and fast2 · 6%
- Price matched the quote1 · 3%
- Kept in touch1 · 3%
Counted across the 36 four and five star reviews we have read for U-Pack. A review can mention more than one thing.
In their own words
Three cheers for U-Pack. Everything was smooth sailing with this company. The pickup, dropoff, and delivery was friendly and punctual. The cubes were clean and handled with care. The price was hard to beat. Our cubes arrived a couple of days earlier than promised and we were able to time the delivery just to our needs. Highly recommend this company for its simplicity and great customer service.
We're glad we could create a smooth moving experience for you, Rebecca! Thank you for taking the time to leave a review and for choosing us. We hope you enjoy your new home!
U-Pack was great as always. We moved from NC to TX. We had a little miss communication at first with the NC branch. They wanted back into the trailer to take out the ramp and didn't want us to use our own lock. The first time we used U-Pack we kept the same ramp and used our own lock along with theirs. They decided to just let us do it and it turned out great!
Excellent customer service. For both the drop off and pick up the drivers were early and very polite. Both loading and uploading was quick and efficiently. Everything was packed securely and nothing arrived broken or damaged. I highly recommend them for their great service and price.
We hope to not have to move again, but if we do, we would use Upack again in a heartbeat. Great Value.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- driver5
- pleasant staff2
- cross country move2
- affordability2
- condition of items2
- no damage2
- dropoff2
- shipping2
- punctuality2
- trailer2
What the company says about itself
Taken from U-Pack’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises financingsays on their website
Show the text this came from
“Customer Reviews Billing and Payment Financing Options About U-Pack ABF Transportation Tariff”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Door Delivery Service Center Delivery Guaranteed Delivery U-Pack Storage Get Started Rea”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews
- consumeraffairs.comreviews