U-Stor-It Murrieta
Self-storage facility in Murrieta, California
Google rating
5.0
Ratings counted
144
Are 1 or 2 star
0.7%Unusually few
The rating breakdown
1 of the 144 ratings in Google’s published star breakdown for U-Stor-It Murrieta are one or two star.
Against other listings in Murrieta
4.1 percentage points lower than the middle of the 7 listings in Murrieta we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 141 | 97.9% | |
| 4 star | 1 | 0.7% | |
| 3 star | 1 | 0.7% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U-Stor-It Murrieta at 0.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 60%
Counted across the 5 four and five star reviews we have read for U-Stor-It Murrieta. A review can mention more than one thing.
In their own words
The units are spacious and temperature controlled. So clean as they just opened. Yolanda was the one that helped me and she is very friendly and the other lady that worked there was also seemed very nice. The place is accessible from …
Hi Charissma ! Thank you for taking the time to share your feedback with us! We’re so happy to hear that your experience was a positive one. Your satisfaction means a lot to us, and we truly appreciate your kind words. Thank you for choosing U-Stor-It Murrieta for all of your storage needs.
Friendly staff and they are informative and answered my questions. The property is pristine and it is obvious there is pride by the ownership and staffing. Thank you for providing a safe and clean space to store my belongings.
Hi Laura! Thanks so much for sharing your feedback with us! We're glad to know we could meet your storage needs. If there’s anything more we can do to make your experience even better, feel free to reach out at ([phone removed]. We’re always happy to assist!
Yolanda was extremely kind, informative, and patient! The facility was very clean and I recommend this location for all your storage needs!
Thank you, Cheo, for your kind words! We're excited to know you had a great experience with our team and are happy with our storage services. We truly appreciate your trust in U-Stor-It Self Storage !
Yolanda was super helpful. Clean and new place with affordable prices . Super recommended
Hi Resul! Thanks so much for sharing your feedback with us! We're glad to know we could meet your storage needs. If there’s anything more we can do to make your experience even better, feel free to reach out at ([phone removed]. We’re always happy to assist!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness14
- kind staff7
- convenient location4
- new facility4
- rates2
- clean and easy2
- spacious units2
- promotions2
- accessibility2
- temperature controlled units2
What the company says about itself
Taken from U-Stor-It Murrieta’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“, high-end jewelry) unless specifically insured. Limitation of Liability To the maximum”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…property is secured with gated access, 24/7 video monitoring, and well-lit areas th”Raw text captured from the page, including any surrounding navigation.