UNITS Moving and Portable Storage of Hampton Roads
Moving and storage service in Chesapeake, Virginia
Google rating
5.0
Ratings counted
211
Are 1 or 2 star
0.5%Unusually few
The rating breakdown
1 of the 211 ratings in Google’s published star breakdown for UNITS Moving and Portable Storage of Hampton Roads are one or two star.
Against other listings in Chesapeake
6.1 percentage points lower than the middle of the 9 listings in Chesapeake we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 208 | 98.6% | |
| 4 star | 2 | 0.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is UNITS Moving and Portable Storage of Hampton Roads at 0.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous67 · 35%
- Kept in touch39 · 21%
- Turned up when they said18 · 9%
- Worked hard and fast16 · 8%
- Price matched the quote5 · 3%
- Careful with belongings2 · 1%
Counted across the 190 four and five star reviews we have read for UNITS Moving and Portable Storage of Hampton Roads. A review can mention more than one thing.
In their own words
The pods were clean and arrived on time. The service was great and professional. The communication was excellent, Christian was available via phone. No damages were done to items. I would recommend it to my family and friends.
Thank you so much for the kind review, Kesha! We’re really glad to hear the UNITS arrived clean, on time, and that everything made it safely without damage. Clear communication and professional service are very important to us, so it means a lot that those stood out during your experience.
Loved my experience with UNITS! Excellent customer care! They’ll save you money over PODS or Packrack. Pricing was transparent, clear and very fair! Communication with warehouse manager (Christian) was easy (texted back quickly). They delivered my UNIT 1.5 hours away from where I loaded it and I had no issues with my cargo. Their cargo containers (UNITS) are really solidly built! They’re all metal construction and have lots of areas to secure bungees to hold your stuff!
Erin! We appreciate such a tremendous feedback. We always strive to provide the best possible service, a move or a house renovation project shouldn't be such a hassle and/or shouldn't have to break your bank.
UNITS was by far the least stressful part of our move! They communicated every step of the way, were incredibly flexible as our moving timeline kept changing, and always picked up and delivered our container exactly when promised. The team was friendly, professional, and made the entire process easy. Their pricing was also very affordable and a great value. I highly recommend UNITS if you're looking for reliable storage and excellent customer service!
Thank you so much for your review, Shannon! We're so glad we could make your move stress-free and stay flexible as your timeline changed. It means a lot to hear our team's communication, professionalism, and pricing stood out. Happy to help anytime you need us!
If you’re looking for a reliable, stress-free moving solution, I can’t recommend UNITS Portable Moving & Storage enough! They helped our family move from Chesapeake, VA to Chesterfield, VA last year, and the entire experience was outstanding from start to finish. As a veteran-owned company, they provided exceptional customer service and professionalism every step of the way.
Thank you so much, Tabitha, for such an incredible review! It was truly a pleasure helping your family with your move from Chesapeake to Chesterfield. I’m so glad we could provide the flexibility you needed during those six weeks between homes and help make the process a little less stressful.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean unit12
- flexible scheduling8
- portable storage7
- clean pods2
- long term rental2
- storage unit rental2
- on time pick up2
- storage unit pickup2
- quick to answer questions2
- sturdy unit2
What the company says about itself
Taken from UNITS Moving and Portable Storage of Hampton Roads’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“-level service & affordable prices! Guaranteed pickup & moving dates! NO PROMO COD”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yelp.comreviews
- chamberofcommerce.comdirectory