UNITS Moving and Portable Storage of St. Louis
Self-storage facility in St Louis, Missouri
Its address is in Earth City, Missouri. It appears here because Google returns it for St Louis.
Google rating
5.0
Ratings counted
216
Are 1 or 2 star
0.5%Unusually few
The rating breakdown
1 of the 216 ratings in Google’s published star breakdown for UNITS Moving and Portable Storage of St. Louis are one or two star.
Against other listings in St Louis
4.9 percentage points lower than the middle of the 20 listings in St Louis we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 212 | 98.1% | |
| 4 star | 3 | 1.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is UNITS Moving and Portable Storage of St. Louis at 0.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous68 · 34%
- Kept in touch41 · 20%
- Turned up when they said27 · 13%
- Worked hard and fast25 · 12%
- Careful with belongings8 · 4%
- Price matched the quote4 · 2%
Counted across the 202 four and five star reviews we have read for UNITS Moving and Portable Storage of St. Louis. A review can mention more than one thing.
In their own words
We had a fantastic experience with UNITS during our move. The mover was extremely professional, answered all of our questions, and made sure we had everything we needed (a lock, moving blankets, and moving straps). The unit itself was very clean and made such a huge difference in making our move smoother and less stressful. The office staff was also incredibly responsive, helpful, and patient with all of our questions throughout the process. Everyone we interacted with was polite, professional, and timely.
Thank you so much for the wonderful review, Maura, your recommendation means a lot. Please reach out anytime if we can help with future.
UNITS provides a great service at a reasonable price. Delivery, pickup, and storage of our UNIT was a breeze. Redelivery from storage was very easy and quick to set up. I will use them again when I have the need.
Thank you, JT. We appreciate your business and look forward to helping you again when you need us.
I’m so happy we made the decision to use Units! Not only did we save money on using Units vs. using a “big brand name” but everything was so seamless! The units themselves were clean and the entire process was smooth, easy and stress-free which says a lot when going through a typically stressful time. The owners are fabulous and will help you make sure everything arrives on time and leaves on time. I cannot say enough good things about this business and the people who own it!
Thank you for your wonderful review, Kirsten. We are thrilled to hear that you had a seamless experience with UNITS. Your kind words motivate us to continue delivering top-notch service. We look forward to serving you again in the future!
Hi all … During the process of selling your current home and move into a new home it can be a challenge and it takes a great deal of planning and coordination to make a smooth transition. At first, I started to reach out to PODS and oh course! I got placed on hold and it was a pain in the neck to get a live person to answer the phone, so I shifted my strategy to work with Units.
Thank you for the wonderful review, Bernardo. We're happy to hear about your positive experience. Our team strives to provide excellent service and support throughout the process, so it's great to know we exceeded your expectations.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful company35
- clean unit19
- knowledgeable team15
- timeliness7
- flexible scheduling6
- easy to work with staff5
- portable storage4
- helpful owners4
- hardwood floor refinishing2
- sturdy unit2
What the company says about itself
Taken from UNITS Moving and Portable Storage of St. Louis’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Delivery - Even In Tight Spots! Guaranteed Pickup & Delivery Dates! What Type”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- linkedin.comsocial
- facebook.comsocial
- bbb.orgreviews