Urgent labor LLC
Window cleaning service in Youngstown, Ohio
Google rating
4.5
Ratings counted
37
Are 1 or 2 star
13.5%Above typical
The rating breakdown
5 of the 37 ratings in Google’s published star breakdown for Urgent labor LLC are one or two star.
Worked out from 37 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Youngstown
9.9 percentage points higher than the middle of the 15 listings in Youngstown we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 32 | 86.5% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 13.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Urgent labor LLC at 13.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Urgent labor LLC, counted by matching the words they used.
- Late, delayed or a no-show1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Urgent labor LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Unfortunately I had a bad experience with this company. I needed help packing my items into the Uhaul so I can get on the road out of state. They showed up 2 1/2 hours late. The communication was not good at all. Customer Service horrible, and after it was done he didn't even offer to take something off the fee charged, he just said who is paying me my money. I am a whole day behind schedule because of this. I have not even gotten a receipt. I could of gotten a lot work for this company.
I cannot stress this enough, DO NOT USE THIS "BUSINESS". - He attempted to price gouge me when the cleanout job was nearly done. He nearly doubled the price of labor, do not pay the extra, this is him gimmick. …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast4 · 22%
- Turned up when they said1 · 6%
- Careful with belongings1 · 6%
- Price matched the quote1 · 6%
- Professional and courteous1 · 6%
Counted across the 18 four and five star reviews we have read for Urgent labor LLC. A review can mention more than one thing.
In their own words
What impressed me most was how organized and respectful the team was. They handled heavy materials carefully, followed instructions perfectly, and even stayed a little later to help us finish before deadline. In the USA, it’s hard to find reliable labor services that actually do what they promise, but this company exceeded expectation
Showed up on time. Amazing customer service 100% of the time. James and his workers are my go to for any job I need done. Highly recommended! They completed my demo job very quickly and left with my house spotless!
“Thank you for your review! We truly appreciate your support and are glad you had a great experience with us.”
Did a move and cleaning for me at a reasonable price I certainly will recommend james
James was fantastic to work with. Job was for a move from NE Ohio to Central Ohio. He was able to complete the work the next day, the price for the work was more than fair and reasonable. Will definitely work with him again. Great experience and most importantly, James is a great guy!!
Thank you so much for your kind words, We're thrilled to hear you enjoyed your experience With Us. We appreciate you choosing us and look forward to seeing you again soon!"
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- team5
- fast work5
- cleaning3
- punctuality3
- property2
- crew2
- job performance2
- professional communication2
- company2
- job2