Valley Moving Services
Mover in Moreno Valley, California
Google rating
2.9
Ratings counted
14
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 14 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 8 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 6 | 42.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 14.3% | |
| 1 star | 6 | 42.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Valley Moving Services, counted by matching the words they used.
- Damage to belongings2 · 25%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Valley Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I've used this company in the past and the service was wonderful.. So I used them again the owner came with the movers it was the worse service I every had.. The owner is a liar rude and a crook.. He quoted one price then when they were done he gave another price.. I wouldn't refer his company to not one soul..
Terrible Service, broke some things and then proceeded to tell me they would cover the cost at 2% of the total value. Seriously... Stay away from these guys. I wish more people posted honest reviews so I didn't have to go through this.
Very slow and wastes a lot of time. Inexperience staff that stands around and waits for the owner to tell them what to do. Two people standing around while one person wraps furniture. Instead of being effective and efficient they stand around , some of them even sat on my furniture while waiting for someone to finish wrapping. A LOT of wasted time , will never use again or recommend!
They are a rip off and a scam. We help them move only a bed , couch and coffee table which took less than an hour . Charged a three hour flat for 105.00 and once it was time for payment he changed the price to 315.00 horrible experience will never use service again. He will reap what he sows, bad business.
Slow but got the job done. Very expensive in time. 115 per hour. Took 6.45 hours to move an apartment down the street, 15 minutes, to a house. 726 dollars it cost me. Almost 800, but i talked them out of charging for the lunch they said they needed.
Absolute crooks! They said their fees covered insuring all my items against damage. However when they broke my $3800 TV, they then said its only 60 cents per lb per item! So I would get about $75... Avoid them at all costs!
Worst company I have ever had to deal with. Workers spent half the move talking, not working... (didnt give me a discount for this) Then I found a hole in the back of my dresser that they obviously hid! AVOID
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 33%
- Professional and courteous2 · 33%
- Careful with belongings1 · 17%
Counted across the 6 four and five star reviews we have read for Valley Moving Services. A review can mention more than one thing.
In their own words
Staff was very kind, professional, and courteous. The guys were careful with my items when moving them. none of my personal belongings were damaged in the moving process. I felt like a valued customer and the guys moved quick and with a purpose as well. Pricing of their services is fair, and I had an easy time booking an appointment with them. No complaints on my end! Thanks for making the moving process smooth and affordable! Will use their services again in the future if I move again.
I don't know WHY these guys have negative reviews. I have used them 2 times for family members and I run a storage and recommended them to tenants and they have used them MANY times also. So I have had MANY dealings with them and I can tell …
Best moving company in the IE hands down! They have moved me multiple times and I'm always happy with the move. When it comes to movers I trust these guys!!
Great moving experience! They were quick and didn't break anything. Best moving company I ever used.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews