Van Man Moving
Mover in West Chester, Pennsylvania
Google rating
4.3
Ratings counted
6
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 6 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 5 | 83.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 16.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Van Man Moving, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Van Man Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I hired Jay to move me from a storage unit to my current home. I was surprised to see him show up in a Ryders rental truck which at the end of the move they rushed to get it back on time which also took a few of his workers with it who never returned. At the time I booked Jay I asked him at the door of my storage unit which he was able to clearly see the beds he needed to move one of which was an adjustable I asked him directly while were standing there if they were able to put the beds together and he said yes we…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said2 · 40%
- Professional and courteous2 · 40%
- Worked hard and fast1 · 20%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for Van Man Moving. A review can mention more than one thing.
In their own words
Jay and his team were so professional, prompt and flexible in helping us with our temporary move. I will be using him again for my next, final move in Nov. He handled a lot of the logistics that we had been trying to manage with Uhaul directly and was able to secure us a discount for those services. Their positive attitude and considerate service were a breath of fresh air!
Used Van Man for a recent move. They were fantastic! Jay came and gave me a very fairly priced estimate. He kept me in the loop the whole time regarding ETA and confirming. I can't say enough good things about the workers. Eli and Cisco were amazing! I felt bad because they wouldn't let me help. I moved from west chester to exton. It took them one and a half hours from the time the entered my old home until everything was in and placed where it was supposed to be in my new home. I was very happy with the service.
Hired Jay to help us with our move. He gave a competitive price. Guys were quick and professional. I would hire him again for my next move.
What the company says about itself
Taken from Van Man Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“Moving & Delivery Services - Free Quote Call for a Free Quote! PHONE: (610) 408”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Full Rental & Delivery Services 24/7 Phone Service Family Owned & Operat”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…one Service Family Owned & Operated Over 20 Years in Business Serving Montgomery County &”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Delivery Services 24/7 Phone Service Family Owned & Operated Over 20 Years in Busines”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- mapquest.comdirectory