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Washington DC Movers Local and Long Distance

Mover in Washington, District of Columbia

Google rating

4.8

Ratings counted

110

Are 1 or 2 star

5.5%Around typical

The rating breakdown

6 of the 110 ratings in Google’s published star breakdown for Washington DC Movers Local and Long Distance are one or two star.

Against other movers in Washington

This company5.5%
Typical mover in Washington1.3%

4.2 percentage points higher than the middle of the 15 movers in Washington we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
10292.7%
4 star
21.8%
3 star
00%
2 star
21.8%
1 star
43.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Washington DC Movers Local and Long Distance at 5.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Washington DC Movers Local and Long Distance, counted by matching the words they used.

  • Damage to belongings3 · 60%

Counted across the 5 one and two star reviews we have read for Washington DC Movers Local and Long Distance. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewScott D.6 years ago
If you’d like to have a company come and destroy your wood floors, damage your very expensive dining room table and yell/argue with you after they do it....this company is for you. Do not hire this company, awful experience. Also, sending a check for $200 for damages didn’t come close to the over $7,500 damage caused. The company never tried to repair the floors. They said buy a repair kit. Clearly, they don’t understand that you can’t just fix a section.
Reply from the business

Am sorry that Service we provide it was not what you were expected, first it was just a scratch on wood floor and it happened because from one of the boxes on the bottom we found a screw, The dining table you forgot to mention it was over 250 pounds, and just three movers we have to flip the table…

2-star Google reviewAdam H.5 years ago
Best movers helped me complete my move quickly and efficiently. If that was the only criteria, then I would have a good opinion of them. It’s why I’m not giving just one star. However, for a company that advertises “no hidden fees”, having the “30$ per flight of stairs” being separate from the base rate and hourly fee is a little disingenuous, and then charging per flight of stairs - even on a switchback - instead of a set of stairs means they charged me 7x even though I was only on the 4x floor!
Reply from the business

sir , you’re movers canceled on you and we helped you out, when we arrived I explained the charges that you already have them in email you where trying to avoid the charge for the 8 flights of stairs, nothing was packed you didn’t have a mattress cover and you refused one from us, when the job was…

1-star Google reviewStephon C.8 years ago
STAY AWAY STAY AWAY STAY AWAY from this company. If i could put negative stars for this review I would put -100z I had to say it 3 times because they messed up 3 times and didn’t even move ANYTHING!! First it started with when I asked them to schedule me for Friday early morning 8 am and the guy Alex I spoke to on a Wednesday told me to send him an email of my how many movers I need which I did send the email which he responded and said he has me scheduled for Friday.
1-star Google reviewMichelle H.6 years ago
bestmoversdmv came into my house and damaged my walls. We sent pictures of the damage and they denied the damage. The person that answered the phone said he holds the furniture close to his chest and it's not possible for him to make a mistake. These people charged over $900 and couldn't afford to correct the mistake they made. The person hung up on me and sent my next call to voicemail. My advice is to steer clear of this company. Any company that refuses to own up to an accident you should not work with.
1-star Google reviewBlake S.4 years ago
I don’t think they actually carry any insurance. They completely destroyed my 82 inch flat screen TV. They told me they were insured, but when I notified them they did nothing to resolve the situation. I helped unload the truck, and the movers there didn’t say anything, in fact they seemed happy to have the help. Would not recommend, would not use again.
Reply from the business

the tv was unloaded from the truck b the customer Who is not allowed in the truck , two movers picked up the TV that was already unloaded, also TV needs to be packed in a TV box , packing was made by the customer meaning we can be responsible for something that was not packed properly

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast56 · 60%
  • Professional and courteous48 · 51%
  • Turned up when they said44 · 47%
  • Careful with belongings26 · 28%
  • Kept in touch18 · 19%
  • Price matched the quote3 · 3%

Counted across the 94 four and five star reviews we have read for Washington DC Movers Local and Long Distance. A review can mention more than one thing.

In their own words

5-star Google reviewTom H.2 months ago
Highly Recommend – Professional, Careful, and Stress-Free Move! I recently used Best Movers Service LLC for a full-house move and I couldn’t be happier with the service. From the first call to the final box unpacked, everything went smoothly. The team was on time, friendly, and extremely efficient. Special shoutout to John and Eugen — these two guys were absolute rockstars!
Reply from the business

Tom — thank you again for the fantastic review and for trusting Best Movers Service LLC with your full‑house move from Bethesda, MD to Fairfax, VA. We’re grateful for the time you took to highlight what went right — punctual arrival, clear communication, and the care your crew showed — and we’re…

5-star Google reviewAndrei P.2 months ago
When I first started planning our long distance move from Washington DC to Chicago Illinois, I was honestly terrified. Packing up an entire household, dealing with two very different cities, worrying about our furniture surviving the journey — it felt overwhelming. That’s when I found Washington DC Movers, and let me tell you, they completely transformed what could have been a nightmare into one of the smoothest relocation experiences we’ve ever had.
Reply from the business

Thank you so much for your detailed and glowing review, Andrei! We are truly honored and grateful that you chose Washington D.C. movers for your long distance move from Washington DC to Chicago, Illinois.

5-star Google reviewA& P.2 months ago
I recently hired Washington DC Movers for a large 5-bedroom, 9,000-square-foot move from Washington, DC to Chevy Chase, MD, and I couldn’t be more impressed with their service. From the initial estimate to the final delivery, this moving company exceeded every expectation. Their white glove moving service was outstanding. The crew carefully packed, wrapped, and protected every item in our home, including high-end furniture, artwork, antiques, and delicate belongings.
Reply from the business

Hello A& S Parsley Thank you so much for taking the time to leave us a five-star review — your feedback made our entire team’s day. We truly appreciate you choosing Washington DC Movers for your long-distance move and for sharing your experience.

5-star Google reviewАнна Д.2 months ago
I recently hired Washington DC Movers for a one-bedroom local move from Washington DC to Arlington VA, and they were absolutely outstanding. They handled the full packing service and the move itself with incredible professionalism from start to finish. The packing team showed up right on time at my DC apartment and went to work carefully wrapping and boxing up everything. They used top-quality materials to protect my dishes, glassware, electronics, and furniture.
Reply from the business

Thank you so much for your outstanding five-star review, Anna. We are truly grateful for your kind words and for choosing Washington D.C. movers for your local move from Washington DC to Arlington, Virginia.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • fast team7
  • transparent pricing7
  • fair pricing6
  • smooth process5
  • fragile items handling4
  • furniture placement3
  • no hidden fees3
  • seamless move2
  • efficient moving2
  • residential moving2

Before you hire Washington DC Movers Local and Long Distance

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

Other movers in Washington

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District RelocatorsMover · Washington, District of Columbia4.4220
Straightline Movers IncMover · Washington, District of Columbia4.9217
A2B Moving and Storage Washington DCMoving and storage service · Washington, District of Columbia4.9179
ZIP Moving & StorageMoving and storage service · Washington, District of Columbia4.9155

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