We Haul Nashville

Horrible experience with We Haul. Told me they would bring a 26’ truck. Arrived late. Showed up in small box truck. Since their truck was smaller than requested and agreed to, the movers had to make multiple trips making the move take twice as long all while I am charged $160 hourly rate. Charged me hourly rate and the we Haul move team took a 45 min break in the middle of our move.This was unacceptable Found significant damages to table top, and paint rubbed off chairs and coffee table, cracked glass light shade.

These guys have to be the most unprofessional business I've ever seen, they leave their trucks on a busy street and make it a one-way Street 24/7, I can't imagine they have any type of business when their trucks never move. If they're thisinconsiderate for their neighbors how inconsiderate are they when they're moving n your furniture. If they give an apology to the neighborhood and move their trucks I will remove this post.

Movers failed to fit all of our items in the truck, which could have been avoided had they packed the truck more efficiently when they started the move. I did ask them if we could fit a few more things, which they did get some stuff but not all. We ended up having to Go back and move a few odds and ends ourselves after they finished (not big items, we had to move things like a vacuum cleaner, free weights and a chair).

I thought I had booked this company with John for a Friday afternoon unload at my new Nashville apt. I texted John because of some delays at Uhaul, and got a call from some guy I had never talked to before that he would have trouble getting people to do it if I didn't get there until 5! I would've thought they would have scheduled guys to work when I booked them, but apparently not. I called this man's number again about an hour later, and it went to voice mail.

I had horrible experience with this company. On January 26th 2019 I was moving to Nashville TN and their two movers were driving their own truck to move my stuff. When we reached our home noticed that both Samsung TV one 70” 4K UHD and second 55” Plasma were damaged. My 55” Plasma doesn’t even start and 70” TV’s stand and frame was damaged. Both TVs are useless. I requested for either replace my TVs or repaired it but they told me very clearly that they can’t do anything about it.

I have moved alot (like alot alot - 3 times this year alone), and will not be using them in the future or recommending We Haul to others. Overall, the move and moving services provided were average. However, the movers ripped my almost brand new mattress, and I was told during the move that someone would contact me within 24 hours. Nobody contacted me, and I had to reach out to We Haul myself later on.

I booked We Haul Nashville on 4/2/21 for a move from Clarksville to Nashville. I spoke to a man on the phone and was sent a confirmation text by Christina. After We Haul Nashville did not show up during the appointment window, Christina informed me that she forgot to put me on the schedule, and they would not be able to do my move today.

My Sister used these services 9/26. Kevin & Von were the drivers. Blood stain was left on her couch, one driver took multiple smoke breaks, service was quoted 3-5 hours & took 8 -- for a 1 bed apt. This $850 service was 2/10. Kevin was very professional. I can say that. Other man acted slow & poky. When she reached out about her dissatisfaction they reasonably replied stating they would review and get back to her.