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Wild Safari Moving

Moving and storage service in Indianapolis, Indiana

Its address is in Fishers, Indiana. It appears here because Google returns it for Indianapolis.

Google rating

4.6

Ratings counted

239

Are 1 or 2 star

9.2%Above typical

The rating breakdown

22 of the 239 ratings in Google’s published star breakdown for Wild Safari Moving are one or two star.

Against other listings in Indianapolis

This company9.2%
Typical listing in Indianapolis4.3%

4.9 percentage points higher than the middle of the 22 listings in Indianapolis we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
21087.9%
4 star
72.9%
3 star
00%
2 star
62.5%
1 star
166.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Wild Safari Moving at 9.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Wild Safari Moving, counted by matching the words they used.

  • Damage to belongings6 · 30%
  • Items missing or never delivered5 · 25%
  • Late, delayed or a no-show5 · 25%
  • Crew conduct5 · 25%
  • Price rose after the quote3 · 15%
  • Belongings withheld over payment1 · 5%
  • Booked by one company, moved by another1 · 5%

Counted across the 20 one and two star reviews we have read for Wild Safari Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJulia H.3 years ago
I would never use this moving company again. Cons: They were 3.5 days late They never reached out to tell us anything; we initiated all contact They almost got into a brawl in our driveway after moving all the boxes in-- expletives, racial slurs, really loud yelling at 10 pm. And they only stopped when we went out and asked them to, three separate times The payment was shady as all get out They damaged some of our furniture They lost some of our stuff They were all so abominably bad at communicating with us At…
Reply from the business

Hi Julia, Wild Safari Moving would like to sincerely apologize for the negative experience you had with us and we thank you for leaving us a review. We always strive to have top tier service and reviews such as yours help us learn from our mistakes and grow towards creating a better and more…

2-star Google reviewMelody G.2 years ago
We originally contracted All My Sons for the move but the day of move supposedly their truck broke down and we were passed off to Wild Safari Moving. We had no official contract from either company! The movers did a good job even though it was a 90+ degree day. They did everything we asked and were tipped accordingly. We also provided water on this extremely hot day. The move was only one mile so not really a problem.
Reply from the business

Firstly, please accept our apologies for the frustration this situation has caused you, including the last-minute shift to us from All My Sons Moving. Here at Wild Safari Moving, we strive to provide exemplary service, and intentional resolutions when situations arise.

1-star Google reviewLara T.2 years ago
I have difficulty giving Safari Movers one star. They are a complete scam and the owner Kenny Tucker is an extortionist. They gave us a quote for 2 hours ($400) to move a one bedroom apartment which was completely packed and boxed up.They were supposed to show up between 9 and noon. They arrived at 1:30pm in an unlabeled truck. The movers also commented, "this was the most packed up apartment they had ever moved". The owner Kenny, told me they clocked in at 1330 and out at 2100.
Reply from the business

Hi Lara, Thank you for your feedback regarding your recent move with Wild Safari Moving. We value all customer feedback as it helps us improve our services. I would like to address your concerns in detail. Initially, we quoted your son a rate of $499 for 2 movers for 2 hours.

1-star Google reviewLubna Q.2 years ago
I recently hired Wild Safari through a Groupon deal for my daughter's move, paying $255.59 for two hours of moving/packing service with two movers. Initially, communication was delayed; despite being promised a callback within 30 minutes, we had to follow up four hours later. Once we connected, they honored the Groupon and scheduled the movers for noon. However, they arrived three hours late, claiming a flexible window of 12:00 to 2:00.
Reply from the business

Hi Lubna, Thank you for your feedback regarding your recent move with Wild Safari Moving. We value all customer feedback as it helps us improve our services. I would like to address your concerns in detail. Firstly, we apologize for any confusion regarding our Groupon policy.

1-star Google reviewKimberly L.Edited 4 years ago
I went through Providence Van Lines, who contracts with Wild Safari Moving. My items were picked up in Minneapolis by WONDERFUL movers on May 13th, to be moved to Ft. Myers, FL. I never received an arrival date estimate, but wasn't too worried. When I did not receive my items for 2 weeks, I "scheduled" a deliver date of June 10th.
Reply from the business

Hi Kimberly, we apologize your items have not been recived yet. We are working hard during our busy season to expedite this for you. Providence called last min to see if we could cover your job from MN to FL for $1700. We collected $1300 on the pick up and the drop off balance is $400.

1-star Google reviewJen G.a year ago
DO NOT USE! On the recommendation of All My Sons Moving & Storage (their role is a whole separate issue) we were booked with this company to move our 864 sq ft house. Not the appliances, just our stuff. Somehow this took 6.5 hours and we still don’t have everything. Two guys and a U-Haul showed up and moved our couch, some dressers, 2 bed frames we disassembled, 2 mattresses, a few totes, a freezer and workbench from the basement, 2 large toolboxes on wheels (Edgar and I moved these once we got to the new house…
1-star Google reviewJohn P.11 months ago
I don’t normally write bad reviews, but I called this company today about getting some same-day help with moving a family friend’s vehicle, trying to help out the best I could. I mentioned that U-Haul quoted me around $350 for a pull-behind trailer, so their quote of $580 was higher than what we were looking for. After I politely declined, the representative actually laughed and said, ‘haha, car’s gonna get robbed.’ I find this extremely unprofessional.
1-star Google reviewAbundance5872 years ago
This moving company was contracted by tower moving systems to move me from Indianapolis to Louisiana, and I would never recommend them!! 1st they lost over half my belongings because they stored my property w/ another jobs property. They delivered half my things and took another 2 weeks to locate my things. 2nd delivery was more disastrous than the 1st, they casually threw my stuff in the storage unit and damaged a lot of my furniture and the tvs I had in storage.
Reply from the business

Hi Brandy, Wild Safari Moving would like to sincerely apologize for the negative experience you had with us and we thank you for leaving us a review. We always strive to have top tier service and reviews such as yours help us learn from our mistakes and grow towards creating a better and more…

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast84 · 39%
  • Professional and courteous82 · 38%
  • Careful with belongings39 · 18%
  • Turned up when they said23 · 11%
  • Kept in touch15 · 7%
  • Price matched the quote5 · 2%

Counted across the 213 four and five star reviews we have read for Wild Safari Moving. A review can mention more than one thing.

In their own words

5-star Google reviewJill K.4 years ago
The 3 men from wild safari moving that came to move my storage unit, were efficient and professional. They were very attentive to detail and to moving my things in a manner that was careful as to not damage anything. There was great communication from Kenny regarding what I could expect and the arrival time. Wild Safari Moving is a great value I would definitely recommend this company for your next moving project!
Reply from the business

Hi Jill! We are so happy to hear that you had such a good experience with our business. Please keep us in mind should you ever need our moving services again.

5-star Google reviewAbby W.6 years ago
My husband and I recently moved to Minnesota and were lucky enough to find Wild Safari for our move. We truly cannot speak highly enough about them. They were professional, courteous, and cost-efficient. All our stuff arrived on time and unharmed. The service was wonderful and just a great group of guys. They navigated a multi-state move with two delivery locations with ease. We joked that if we could have them come to MN for our in-state move we would hire them!
Reply from the business

Thanks for the review😊 …

5-star Google reviewDerek S.3 years ago
Kenny (and Bree) literally saved the day. WSM was contracted under a PODS affiliate (Pack and Load) who totally dropped the ball, but Kenny saved the situation. After clearly communicating to Pack and Load the move we needed (single family home, additional items for work shop, piano, safe, etc..), they only sent Kenny and Bree.....This should've been a 4-5 crew job.
Reply from the business

Thank you for your review, Derek! We really appreciate you taking the time to give us feedback on how we did and are happy to hear that everything was smooth and stress-free for you during your moving process. Kudos to Kenny and Bri for providing you with exceptional service.

4-star Google reviewDakota R.2 years ago
While this wasn’t the smoothest move we’ve had, we got it done and in the end everything worked out. We messed up and hired a contractor who subcontracted our move out to Wild Safari. The contractor was not communicative with Wild Safari and their system for creating our estimate did not provide an accurate estimate of how big of a truck we would need so Wild Safari didn’t have all the information and sent out a truck too small (at the fault of the contractor, Wild Safari was going off of the information they had…
Reply from the business

Hi, Dakota! We are so happy to hear that you had such a good experience with our business. Thank you for taking the time to leave us such a kind review, we really appreciate it! We are so happy our team provided you with great service.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly team26
  • careful movers26
  • quick movers8
  • efficient movers8
  • rescheduling7
  • no damage5
  • careful with furniture4
  • moving furniture3
  • secure packing3
  • handling large items2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews
  • facebook.comsocial
  • chamberofcommerce.comdirectory
  • homeadvisor.comreviews

Before you hire Wild Safari Moving

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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