Willamette Valley Moving

Totally inconsiderate of their customers time. When I scheduled my move with them I was given a time range of 1-3 PM for them to show up on my moving date. The DAY BEFORE my move when they called to confirm my time they tried to pressure me into changing the time to 9 AM.-FOUR HOURS earlier than originally planned and then told me they wouldn’t be sure of that time until the MORNING OF MY MOVE!

The crew took longer than I expected them to given that there were three of them. They also left some items partly assembled in a dangerous state (central bed slat was hidden between under-bed drawers and I found it two weeks later - fortunately before any permanent damage to the bed, bed slats were not secured correctly, side tables not secured to frame, bunk bed ladder not fastened to bunk - again found before kids were injured).

Note: will update review if issue is tended to by management. Today, against direction from the property management company and the client, the movers left the doors open to the loading dock/garbage room and it wafted garbage smell all through the entire first floor of the building. When asked to close it, one of the movers (Lawrence) got highly aggressive and unprofessional, yelling, including personal insults about my appearance and yelling so loudly it could be heard over 50 feet away.

I felt I got nickel and dimed. Apparently the clock started a half hour before the scheduled time and ended a half hour after the guys finished, so that right there added an hour to the bill; it would have been nice to have been told this during scheduling. I also wasn't told I would have to pay for the plastic wrap which was itemized on the bill.

I wouldn't use them. Was driving to the right of them the other day when their moving truck wildly and illegally drove across two lanes (both with solid white lines) on the Nyberg south exit of the 5. Driver knew exactly what he was doing because the passenger held his hand out the window for people behind to stop. Had I not been paying attention I would have been crushed by the truck.

I used a different company a few years back. They were great but we're not available for the date I needed last month. I called serveral places after. Willamette valley was one of them. The employee I spoke to over the phone was down right rude. I can't comment on the movers themselves. Customer service starts from the office and branches out. I ended up going with someone else just because of the attitude.

These guys are liars. Showed up an hour before we were ready. Claimed it would take 45 minutes per room (we made it easy so it would take about 15 per room as requested) these guys obviously just wanted to go home. Do yourself a favor and hire someone else cuz there’s a bunch of pansy’s working here.

Loud and obnoxious!!! Zero regard for the people living in the building that they are moving in. Slamming empty handcarts down metal stairs while people who live below have their houses shake below. Pictures have fallen off the walls and broke.