Wolfe Moving Systems
Mover in Hagerstown, Maryland
Google rating
4.5
Ratings counted
22
Are 1 or 2 star
13.6%Above typical
The rating breakdown
3 of the 22 ratings in Google’s published star breakdown for Wolfe Moving Systems are one or two star.
Worked out from 22 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Hagerstown
9.3 percentage points higher than the middle of the 14 listings in Hagerstown we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 19 | 86.4% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 4.5% | |
| 1 star | 2 | 9.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Wolfe Moving Systems at 13.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Wolfe Moving Systems, counted by matching the words they used.
- Crew conduct3 · 100%
Counted across the 3 one and two star reviews we have read for Wolfe Moving Systems. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This was by far the most unprofessional and unqualified movers we have used to date. They showed up complaining about being tired due to having worked at FedEx all night loading trucks. They were at our residence for 45 minutes before taking their first 20 minute break. They literally spent more time on their phones then they did moving our items. Before ever entering our home, they suggested that if they couldn't move all of our belongings in 1 day, it would be cheaper to hire them independently.
Denise, Thank you for your honest review. We appreciate the opportunity to publicly clarify the issues that were had with your move. Initially, we recommended an on-site estimate, as is our usual policy, to make sure all things were in order before your move date.
I would like to address my recent review of this company and the owners response. The owner Chris, is as dishonest as he is unprofessional. He lied when he said he offered an in home estimate. I have the emails and text messages to prove that. I had to call him 3 times and ask for the contract to be mailed. I have the phone logs and messages to prove that as well. Chris also lied about items that needed wrapped for moving. They literally wrapped one piece of furniture, ONE, which was our dinning room table.
The owner Chris is as dishonest as he is unprofessional. His workers spent more time on there phones then moving our stuff
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 46%
- Worked hard and fast4 · 31%
- Turned up when they said2 · 15%
- Careful with belongings2 · 15%
- Kept in touch2 · 15%
Counted across the 13 four and five star reviews we have read for Wolfe Moving Systems. A review can mention more than one thing.
In their own words
AMAZING!!! These guys were the best movers we've ever had! They were prompt, efficient, courteous, quick, hard-working, and professional! I can't say enough good stuff about them! They did our whole move in 4 hours. We moved from Hagerstown MD to Berkeley Springs WV. It was literally the best, least stressful move ever! What a relief 😁 Way to go guys! We really appreciate you!!!
Hi Janell Thank you for being a great customer and dropping a review. Our job is so much easier with people like you. We hope you enjoy your new home. Do remember to reach out to us for any Moving-related packing services in future. Thanks again Team Wolfe Moving Systems
Good service with extreme care in moving our furniture and belongings from MD to DE. Chris packed my china and crystal and there was no breakage. He and his team were friendly, careful, and skilled. I highly recommend Chris Wolfe for moving services as well as his antique business.
Hi Linda. It was our pleasure to assist you in your relocation to Delaware. Hope you and your family enjoy your new home. Thank you The wolfe team
Chris Wolfe moved our new couch from the store in Frederick to our home in Middletown today. Took away 3 couches and a club chair. Very fast, efficient, pleasant and responsive service. Would definitely hire Wolfe Moving Systems again.
Thank you Alexandra for the opportunity to serve you, and thank you for your review! -Chris
I will recommend them over and over! It was worth every single penny we spent on movers. They were so kind and professional and extremely hardworking. They went above and beyond for us too! I hope I never move again, but if I do, I would 100% choose Wolfe Moving again! So thankful our friends recommended them to us first!
Hi Nicole. Thank you for your review. It was a pleasure moving you and your family. Enjoy your new how. Thank you again Chris
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- phone2
- furniture2
- trucks2
- kindness2
- respectful team2
- attic2
What the company says about itself
Taken from Wolfe Moving Systems’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…showing approximately 4:59. Available 24/7 Contact Us Name: Email: Phone: Zipcode:”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…erstown, MD? Contact Wolfe Moving for a free estimate and let our experienced team make your”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…a trusted moving company near me with over 30 years of experience, we handle residential mo”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- superpages.comdirectory
- yellowpages.comdirectory