Work-A-Haulix: Office Moving and Storage
Moving and storage service in Louisville, Kentucky
Google rating
4.6
Ratings counted
43
Are 1 or 2 star
7.0%Above typical
The rating breakdown
3 of the 43 ratings in Google’s published star breakdown for Work-A-Haulix: Office Moving and Storage are one or two star.
Worked out from 43 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Louisville
1.8 percentage points higher than the middle of the 19 listings in Louisville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 86.0% | |
| 4 star | 2 | 4.7% | |
| 3 star | 1 | 2.3% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 7.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Work-A-Haulix: Office Moving and Storage at 7.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Work-A-Haulix: Office Moving and Storage, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Work-A-Haulix: Office Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Hired them to move my company and they ruined my copier. Promised me a new one and never heard from them. Don't use them unless you want your stuff broken.
One of their trucks almost ran us off the road. Their truck decided to go straight in the right turn lane. I question what quality of driver they employ.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous17 · 53%
- Worked hard and fast14 · 44%
- Turned up when they said5 · 16%
- Careful with belongings3 · 9%
- Kept in touch1 · 3%
Counted across the 32 four and five star reviews we have read for Work-A-Haulix: Office Moving and Storage. A review can mention more than one thing.
In their own words
I recently had the pleasure of working with Work-A-Haulix for my company's move, and I can't praise them enough. From start to finish, their service was exceptional, and the team consisting of Otis, Tory, and Buck exceeded all expectations. First and foremost, their punctuality was impressive. They arrived right on time, ready to tackle the task at hand. It was clear from the moment they arrived that they were experienced professionals who took their work seriously.
Used Work-A-Haulix for a office reduction. They were outstanding ! Andy Heller was great to work with and this project was complicated. Each phase of the project their team members were polite, clean, courteous. They communicated well, and were efficient. I would recommend Work-A -Haulix to anyone needing this type of service !
The best movers I have ever used and I have moved close to 25 times. They are so professional, neat, careful with your furniture and Art and Boz went out of their way to make the move stress free and did a fabulous job. I would highly recommend them for your job big or small. Thanks guys for such an awesome job!
I used Work A Haulix in 2006 when I moved my office from one suite to another. They were the best! Scott came in and looked at what I needed and gave me an over-view of how things will go and what to expect and what I can do ahead of time. All information was so helpful. I had never moved an office before and had to idea what I was doing. They made my move to so easy. Even now I think back on the experience and smile. The guys that were sent to move us were super great!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- job8
- polite staff6
- efficiency5
- art4
- punctuality3
- company move2
- office move2
- assets2
- team2
- project2