Your Local Moverz
Mover in Kansas City, Missouri
Google rating
4.9
Ratings counted
403
Are 1 or 2 star
3.5%Around typical
The rating breakdown
14 of the 403 ratings in Google’s published star breakdown for Your Local Moverz are one or two star.
Against other listings in Kansas City
About the same as the middle of the 18 listings in Kansas City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 385 | 95.5% | |
| 4 star | 4 | 1.0% | |
| 3 star | 0 | 0% | |
| 2 star | 3 | 0.7% | |
| 1 star | 11 | 2.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Your Local Moverz at 3.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Your Local Moverz, counted by matching the words they used.
- Damage to belongings4 · 36%
- Items missing or never delivered3 · 27%
- Late, delayed or a no-show1 · 9%
- Crew conduct1 · 9%
Counted across the 11 one and two star reviews we have read for Your Local Moverz. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would not recommend this moving company based on my experience. For context our apartment was flooded from our upstairs neighbor, so we were already going through a very stressful period and just needed help getting out so renovations could begin. They arrived over 4 hours late on moving day, which immediately put us behind schedule and added a lot of unnecessary stress. From the hours of 8AM-12PM we received multiple communications saying they were “close” or “on the way”. They were not.
We're truly sorry your move added stress; late arrival, inadequate packing, mishandling, and damage are unacceptable and we take full responsibility, and we are reviewing this with our scheduling and packing teams to expedite the promised compensation.
I really hate that I had to leave a bad rating. I will go through both the good and the bad. I decided to call this company based on the amount of good reviews they had. I called a few days before my move and spoke with Seida. He was very friendly and professional over the phone for the initial booking. I booked 2 movers for 2-3 hrs. The day of my scheduled appointment 3 movers showed up. Ok, no big deal. One of the movers mentioned they'd picked him up along the way. They moved quickly and nothing was broken.
Hello Desarae, it deeply saddened me to perceive an attempt to deceive us for monetary gain, especially as a fellow black small business owner. Unity within our community is crucial, and dishonest behavior undermines our collective progress.
Don't ever hire these guys in MD... Hired them through uhaul to unpack a ubox. Called ahead and told them what was inside. They wound up damaging my furniture and walls. When trying to resolve the <$100 worth of drywall damages they tried to get out of it by pinning the whole thing on me somehow. Unprofessional, doesn't deserve your money nor the trust to handle your property.
I apologize this happened. This did not happen in our KCMO location. This is the main branch. I will reach out to our MD location and get it corrected. Please email me at [email removed]
I had a move scheduled with Your Local Moverz at 10am. When we hadn’t heard from them by 10:30 we started calling the team so get an estimate on when our movers would arrive. We called and texted for nearly 3 hours trying to get an answer from their team - only received automated messages during that time. We finally got a call from Adima at 1pm about “a hole in the wall from my move” when I did not even have movers show up. They have agreed to refund my deposit, but haven’t heard anything from them in over a day.
Hi Jenny! We deeply regret the unacceptable experience you had with Your Local Moverz. Our failure to arrive and communicate falls far below our standards. We're expediting your deposit refund, investigating the incident, improving our processes, and addressing the erroneous call.
You were contacted several times and chose not to respond. BBB has also contacted you and you continue to not respond. Please render payment for the damages you caused moving me(8/26/2025) If I could give zero stars to this company I would. I was placed in a dilemma with whom I had previously scheduled with another company who was not local. Although this company got me moved the same day I spent more in damages during and upon their completion. I reached out to the manager Seida.
Dear Tonya, I’m truly sorry to hear about your frustrating experience and the damages that occurred during your move. Your concerns are completely valid, and I apologize for the lack of communication and resolution from our team.
I would not recommend this company. My wife hired them to move our stuff to our new home cause I have been working long hours and didn't have time to do it myself. Long story short my Xbox gaming console came up stolen. The thief didn't even have the decency to unplug the cords just left them hanging. My wife spoke to one of the guys today. His response was that his guys wouldn't do that cause they all have background checks and play Ps5 together.
Hello Darnell/Desarae, it deeply saddened me to perceive an attempt to deceive us for monetary gain, especially as a fellow black small business owner. Unity within our community is crucial, and dishonest behavior undermines our collective progress.
The guys that moved me were very nice people. But that is about it. They took forever to get the truck to the starting point. And the truck wasn’t big enough so they did their best but had to leave what they couldn’t fit. Once the truck was there things finally started moving along. But they had zero idea what they were actually doing. They hooked up the fridge, which was great. But then I turned the water on and before you knew it water was pooling under the fridge.
I regret to learn about the challenges and negative experiences you encountered during your move. This falls below the standard of service we aspire to provide, and I empathize with the frustration you may be experiencing. It's crucial to address these issues promptly.
Zero stars because they continue to make customers out to be liars instead of making things right and justifying wrongful actions that took place with my families move. Xbox was stolen along with other oddities and lack of communication from owner on the issue. Says they are investigating but nothing has been done. I wouldn't hire these movers. Spend the extra coin and hire someone else. You buy cheap you buy twice and now my family has a whole Xbox to replace and a bunch of turmoil on an already stressful time.
Hello Kara/Desirae, it deeply saddened me to perceive an attempt to deceive us for monetary gain, especially as a fellow black small business owner. Unity within our community is crucial, and dishonest behavior undermines our collective progress.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast150 · 42%
- Professional and courteous140 · 39%
- Turned up when they said32 · 9%
- Careful with belongings27 · 8%
- Kept in touch25 · 7%
- Price matched the quote6 · 2%
Counted across the 355 four and five star reviews we have read for Your Local Moverz. A review can mention more than one thing.
In their own words
Your Local Moverz did a phenomenal job making my move, easy and stress-free. We needed services last minute and it’s hard to find a good moving company in a pinch, but Your Local Moverz were very responsive and were able to squeeze us in. Not only were they efficient and professional, the guys were really fun and had great attitudes and personalities. If you’re in the market for a moving company that communicates well and has prompt professional service, I highly recommend Kyree and Seida at Your Local Moverz.
We're thrilled to hear about your positive experience with Your Local Moverz! We understand that last-minute moves can be quite challenging, and we're delighted that we could accommodate your needs.
The movers did an absolutely amazing job with our move! From start to finish, they were professional, efficient, and incredibly careful with all of our belongings. Seida stood out the most — he was so kind, thoughtful, and truly went above and beyond to make sure everything went smoothly. This move was especially difficult for us, but Seida handled it with such grace and compassion. His professionalism and attention to detail made a stressful situation so much easier.
Thank you for your fantastic review! We're thrilled to hear that our team, especially Seida, made your moving experience smooth and stress-free. Your kind words about their professionalism and care mean a lot to us.
Kyrie, Kendrell and Dillon made my move very simple and timely!!! They were on time, friendly but professional and handled my items with care all with reasonable pricing. I would refer them to anyone! Thank you again, guys!!
Thank you, Sheila, for trusting Your Local Moverz with your belongings during the move!
I don't normally post reviews but after this experience I felt like sharing for others who may be looking to hire laborers. First off my wife and I traveled from NY state to Kansas City, MO to collect my uncle and all of his earthly possessions. We had a U-haul trailer reserved in KC and 2 laborers to load it up. We arrived on Tuesday as planned and picked up the trailer and got to our destination only to get a cancelation for our laborers! I quickly searched online and started calling...
Wow, thank you for the review! We are absolutely thrilled to read your words!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff49
- professional movers16
- smooth move14
- efficient staff13
- reasonable pricing13
- fast movers8
- quick work7
- furniture moving4
- piano moving3
- short notice availability3
What the company says about itself
Taken from Your Local Moverz’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…within 2 hours during business hours. Licensed & Insured Full coverage for your peace”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“…crew No hidden fees Fully insured & bonded Ideal For: Renters Truck rentals Sm”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…is Month Next Month Phone Number Get My Free Quote Quick & secure quote What Makes Us Diff”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…movers Local KC area expertise 24/7 availability Transparent pricing Get”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…during business hours. Licensed & Insured Full coverage for your peace of mind th”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews
- mapquest.comdirectory
- thumbtack.comreviews