Allison Piano
Piano store in Victoria, British Columbia
Google rating
4.6
Ratings counted
34
Are 1 or 2 star
5.9%Around typical
The rating breakdown
2 of the 34 ratings in Google’s published star breakdown for Allison Piano are one or two star.
Worked out from 34 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Victoria
2.8 percentage points higher than the middle of the 20 listings in Victoria we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 27 | 79.4% | |
| 4 star | 4 | 11.8% | |
| 3 star | 1 | 2.9% | |
| 2 star | 1 | 2.9% | |
| 1 star | 1 | 2.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Allison Piano at 5.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 24%
- Price matched the quote1 · 5%
- Worked hard and fast1 · 5%
- Kept in touch1 · 5%
Counted across the 21 four and five star reviews we have read for Allison Piano. A review can mention more than one thing.
In their own words
I'm a performer's level pianist and we were looking for a grand piano that was responsive, had incredible tone and resonance, and matched the decor of the room in which we planned for it to be. When we first walked into Allison Piano and met the very knowledgeable and friendly owner Keith, we were in awe of the selection—uprights, grands of various sizes, new and old—from more affordable brands to Steinways and Bösendorfers.
Thank you for your generous review. We enjoyed meeting you and your home is magnificent with the grand piano complementing your view. All the best to you and your family. Catherine
I recently purchased a one hundred year-old Heintzman Baby Grand Piano, built in Toronto, from Allison Piano. I could not be happier with it; the sound is just fabulous and I am now playing piano more than ever. When we were in the shop looking around, it was Jameson who first brought this piano to my attention. Sending us home with a paper cut-out of the piano to see if it would fit into our living room, I discovered that it definitely would do so.
Than you Peter! It means a lot to all of us at Allison Piano to hear of your appreciation of our services and your love of the Heintzman Grand Piano. Keith Allison
Quality tuning, voicing, regulating, troubleshooting. Keith is knowledgeable and experienced in fine tuning and bringing out the warmth often lacking in new or deteriorated pianos. My U3 had the brightness taken right down without going too far - the treble still has brilliance and Keith made adjustments to the key actions for soft uniform playing. His tuning skill has revitalized the sound previously lost from a short notice tuning job from a different service.
Thank you Wei Zhu for your 5 star rating regarding piano service. Sincerely Keith Allison
I contacted Allison Piano a few years ago about restoring a vintage Kimball upright that has been in our family for almost 100 years. Keith visited our house and examined and explained all the issues and suggestions. The quote was very fair and all the work was fully explained and detailed. The restoration was completed just over a year ago and this great old character instrument is now in use in my recording studio and in the best shape it's been in during my lifetime.
Thank you Jeff. We really enjoyed restoring your beautiful Kimball Puano and I appreciate your gernerous review. Keith Allison.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff8
- selection3
- piano selection3
- fair2
- family2
- people2
What the company says about itself
Taken from Allison Piano’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…piano challenge. All work is fully guaranteed. Is your piano too loud or bright? Our”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…on has been Victoria's piano expert for over 50 years. Our showrooms have over 130 upright pi”Raw text captured from the page, including any surrounding navigation.