Baby Boomers Moving ( Local Moves)
Mover in Springfield, Missouri
Google rating
4.9
Ratings counted
174
Are 1 or 2 star
1.7%Unusually few
The rating breakdown
3 of the 174 ratings in Google’s published star breakdown for Baby Boomers Moving ( Local Moves) are one or two star.
Against other listings in Springfield
2.7 percentage points lower than the middle of the 19 listings in Springfield we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 171 | 98.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.6% | |
| 1 star | 2 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Baby Boomers Moving ( Local Moves) at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Baby Boomers Moving ( Local Moves), counted by matching the words they used.
- Damage to belongings1 · 33%
- Late, delayed or a no-show1 · 33%
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for Baby Boomers Moving ( Local Moves). A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
"Warning: Hired Baby Boomers Moving LLC to pack my furniture, and it was a costly mistake. They didn’t shrink-wrap to protect my items—marble table gouged, king bed footboard ruined, dryer damaged, new TV entertainment center & electric dual recliner damaged, plus more. Photos prove it. Texted the owner to fix it—caught him in multiple lies (documented)—but he blamed us for driving the truck, though they packed it.
This customer and her husband watched every item being loaded in the truck. Yes, they were so happy with the way we loaded the truck they gave each guy a tip. This lady forgot to mention this part, all of their items would not fit in a 26 ft U-Haul truck.
Movers BEWARE. Baby Boomers was supposed to move my physically disabled sister from a 2-story townhouse to a single level apartment today (Feb 2). My sister had called proactively earlier in the day to make sure they were all set for the move tomorrow at 8am (arrangements originally booked by the son). The owner/father called back to verify the time and then asked about the levels and said he'd have to call her back after speaking to his son.
Please notice something about our reviews, the only negative reviews are from people that have never used our service. One lady was unable to get a hold of us on the phone as quickly as she was hoping.The other one is you guys about an email that wasn't received.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous76 · 45%
- Worked hard and fast53 · 32%
- Careful with belongings19 · 11%
- Turned up when they said17 · 10%
- Price matched the quote16 · 10%
- Kept in touch14 · 8%
Counted across the 168 four and five star reviews we have read for Baby Boomers Moving ( Local Moves). A review can mention more than one thing.
In their own words
I absolutely LOVE baby boomers moving company! To begin, this amazing moving company went above and beyond to get me moved on such a short notice. I was in a time crunch to move and baby boomers extended their hours to get me moved on time. The moving guys are extremely professional, honest and quick. The entire move took less than an hour and they arrived exactly at the time they said they would. They took great care of my furniture and even moved out extra boxes that I couldn't fit in my car.
These are the movers you want!! Extremely professional, very careful with our items, punctual, friendly, and a great price!! They went above and beyond for us after a terrible experience with another moving company. These guys are the best.
Exceptional Moving Experience with Baby Boomer Movers – Above and Beyond Service! We recently had the pleasure of working with Baby Boomer Movers for our complex moving needs, and I must say, Cliff and his crew, especially a gentleman named Dave with over 19 years of experience in the moving industry, provided an exceptional service that went above and beyond our expectations. Our moving scenario was not your typical one – it involved coordinating three separate moves into one.
The owner has a great attitude and very personable. My understanding was they were pretty new and decided to fill a niche. They have done this very well, professional, courteous, and prompt. The communication once appointment was setup was very good. When they arrived they got down to business, went above and beyond in the setup; that was quite unexpected. I would highly recommend these guys for any moves, I would say small as was my need, but I think they could handle what you throw at them.
Thank you very much for giving us a great compliment. Meeting people like you has made this venture extremely enjoyable. Thanks again and please call us anytime you might need a hand.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture setup32
- personable staff23
- short notice availability9
- friendly crew7
- understanding owner5
- moving heavy furniture5
- no hidden fees5
- upfront pricing4
- easy scheduling4
- secure packing2
What the company says about itself
Taken from Baby Boomers Moving ( Local Moves)’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“Small Moving Services We are fully licensed and insured. Flat rate pricing. No mile”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…in Springfield, MO skip to Main Content Family Owned and Operated Competitive Prices Excepti”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“Services We are fully licensed and insured. Flat rate pricing. No mileage/fuel fee”Raw text captured from the page, including any surrounding navigation.