Move Perfect
Mover in Springfield, Missouri
Its address is in Ozark, Missouri. It appears here because Google returns it for Springfield.
Google rating
4.9
Ratings counted
141
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
2 of the 141 ratings in Google’s published star breakdown for Move Perfect are one or two star.
Against other listings in Springfield
3.0 percentage points lower than the middle of the 19 listings in Springfield we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 139 | 98.6% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Move Perfect at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Move Perfect, counted by matching the words they used.
- Price rose after the quote1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Move Perfect. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Wish I could have left a negative on here. My daughter and son in law just used this company and I’m so disappointed. They arrived and put the moving truck in the road covering the entire road which meant the neighbors had to drive on the one neighbors driveway to get around. The truck could have been pulled in and the owner was rude to the neighbors who complained about it blocking the whole street. Then they came in super sweaty already and got sweat all over the couches and chairs.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous71 · 53%
- Worked hard and fast67 · 50%
- Turned up when they said26 · 19%
- Careful with belongings23 · 17%
- Kept in touch14 · 10%
- Price matched the quote4 · 3%
Counted across the 134 four and five star reviews we have read for Move Perfect. A review can mention more than one thing.
In their own words
These guys set the bar. Our move was so fast and stress-free because of the professionalism of the Move Perfect team. We received great communication for booking our move, reminders of the upcoming scheduled move, and the whole team arrived on site early. I feel like they treated our belongings as their own. They were careful handling every item and were diligent to unload the boxes to the rooms we requested. Each of the movers were respectful in appearence and manner. Move Perfect lives up to the name!
Wow! Thank you. Looking forward to working with you once your new home is ready!
Move Perfect really helped remove a lot of stress during our move. After a bad experience with another company, I called Matt and he was able to get a crew out to us the same day at a reasonable price. They were efficient and extremely helpful! They made sure we were satisfied before they left. I would highly recommend Move Perfect!
Thank you for taking the time to mention our great crew members who work hard to provide excellent customer service.
Matt and his crew were absolutely phenomenal from start to finish. They were incredibly efficient and hustled the entire time—there was never a moment where anyone was standing around. They worked hard, stayed organized, and treated all of our belongings with genuine care and respect. Their pricing was more than fair, but what really set them apart was their flexibility.
Wow! What a review! Thank you for providing details to others about the level of customer service they can expect with every move and with all of our crew members. It was our pleasure to work with your schedule and provide our services at a fair price. Enjoy the new home with your family!
Amazing customer service, a fast and easy quote process, and incredibly affordable pricing makes a customer loyal to a company. This is why I will never use another moving service again. Matt and his team were incredibly accommodating and were able to get me in on short notice. He and his workers are incredibly polite, kind, and absolutely lovely company to have. As a woman, I sometimes am scared of strange men in the house. That is not the case here.
We are so pleased that our service and crew exceeded your expectations. That is why we do what we do. We are looking forward to working with you again, whenever that may be. Thank you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fair pricing10
- respectful movers5
- quick move4
- moving heavy furniture4
- flexible scheduling3
- careful loading2
- last minute changes2
- seamless move2
- moving appliances2
- quote process2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- trustindex.ioreviews