Best of Spokane Moving Company
Mover in Spokane, Washington
Google rating
4.9
Ratings counted
168
Are 1 or 2 star
2.4%Around typical
The rating breakdown
4 of the 168 ratings in Google’s published star breakdown for Best of Spokane Moving Company are one or two star.
Against other listings in Spokane
1.0 percentage points lower than the middle of the 21 listings in Spokane we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 161 | 95.8% | |
| 4 star | 3 | 1.8% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 1.2% | |
| 1 star | 2 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Best of Spokane Moving Company at 2.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Best of Spokane Moving Company, counted by matching the words they used.
- Crew conduct2 · 100%
Counted across the 2 one and two star reviews we have read for Best of Spokane Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Called to get a quote and the lady I spoke with was rude and didn't listen. I explained I needed only a few items moved because I would be getting new furniture. She said I would need an on site quote. I said that was fine. I explained I would only need 2 beds, 2 dressers, a crib and a dining room table moved. She then proceeded to give me a rough estimate, she said I would probably need 6 movers at $370 per hour for 7 to 8 hours to move these few items ( My new home is 10 minutes away).
Hi Jessica, our company receives a lot of callers who are not fully descriptive of the size of their home on a move, and to avoid under staffing a professional move, we request on site estimates to protect both you and us. It's also … More
Rude on phone and stated its 700$ to move a one bedroom that’s in storage unit to a apartment not to far from the storage unit my opinion rip off.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 52%
- Worked hard and fast6 · 29%
- Careful with belongings4 · 19%
- Kept in touch2 · 10%
- Turned up when they said1 · 5%
Counted across the 21 four and five star reviews we have read for Best of Spokane Moving Company. A review can mention more than one thing.
In their own words
Elijah, Hayden and Joseph did a fantastic job. Quick, careful, polite, etc! Great young men!
The guys were great. Showed up on time. They worked very hard and finished before the time I paid for. They were very careful with moving everything into my home. They even moved most if it by hand to not cause any damage. This is the best moving company I have ever used. I have moved 5 times in the last 15 years.
Had 1hr glitch at the start, but kept me informed. Hayden, Don, Fred, and Joe wonce they got started worked for the next 4hrs straight and moved my. Entire storage unit to my house. Very respectful of my belongings. Would recommend and use them again!
Spokane Moving Systems made what could have been a difficult move, into a great experience. Due to our closing situation on our old home, we had to quickly cancel our move and reschedule for the following week. Spokane Movers were very considerate of our situation, and was able to re-schedule for the following week. I had all our furniture and housing items boxed up and in 2 storage units. The company called the day before to confirm date, time and location of storage unit.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff40
- polite staff14
- professional crew11
- quality job4
- efficient movers4
- no damage4
- estimate3
- short notice availability3
- easy scheduling2
- moving process2
What the company says about itself
Taken from Best of Spokane Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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