Brave Movers Co.-Boston Moving Company
Moving and storage service in Boston, Massachusetts
Its address is in Newton, Massachusetts. It appears here because Google returns it for Boston.
Google rating
4.9
Ratings counted
206
Are 1 or 2 star
1.5%Unusually few
The rating breakdown
3 of the 206 ratings in Google’s published star breakdown for Brave Movers Co.-Boston Moving Company are one or two star.
Against other movers in Boston
About the same as the middle of the 21 movers in Boston we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 202 | 98.1% | |
| 4 star | 1 | 0.5% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 1.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Brave Movers Co.-Boston Moving Company at 1.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Brave Movers Co.-Boston Moving Company, counted by matching the words they used.
- Price rose after the quote1 · 33%
- Damage to belongings1 · 33%
Counted across the 3 one and two star reviews we have read for Brave Movers Co.-Boston Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Beware. I used this company for packing and moving and they were so careless with my things. It caused damage. Some examples: They put packaging tape directly on my nice hardwood furniture, which tore off the finish. They threw my used toilet brush into a box with my clothes. Nothing was wrapped, just a bare toilet brush thrown in with my other stuff. I provided a wardrobe box, but they didn't put most of my dress clothes in it. Instead they threw my dress clothes in a heap in a large box.
Dan, we're truly sorry to hear that your experience did not meet your expectations. We take all feedback seriously and have reviewed the details of your move closely with our team. We would like to clarify a few key points: Wardrobe Boxes: Only two wardrobe boxes were provided at the time of…
Save yourselves the time/money because you’re given one price when you call for a quote then get charged triple that amount when they provide you with the service. If you’re given a 5 hours service prepare to pay for 12 hours labor.
Took 12 hours to move a 2 bedroom apartment to a new apartment which was located less than half mile away. Both apartments are off of the same street. They milk it till they got their 12 hours.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast123 · 64%
- Professional and courteous108 · 57%
- Turned up when they said53 · 28%
- Careful with belongings51 · 27%
- Kept in touch47 · 25%
- Price matched the quote12 · 6%
Counted across the 191 four and five star reviews we have read for Brave Movers Co.-Boston Moving Company. A review can mention more than one thing.
In their own words
We just moved out of our two bedroom apt. Dmitriy, Dmitriy and Anton did an amazing job! Super professional, arrived on time, shrink wrapped basically everything and took really good care of our items. They were courteous, efficient and super competent. Brave movers provided more competitive pricing too and Daniel, the manager is always responsive. Five stars all around!
Dear Lucy We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again in the future!
Sam & Alex were absolutely amazing. The entire experience from the first phone call to the last box delivered and unloaded was fantastic. My husband and I moved from Boston to Philly and these guys helped tremendously. Our move wouldn’t have been so easy and streamlined without Brave Movers. The team is extremely efficient, keeps you updated on timings, very reasonable price point, don’t complain about climbing stairs, place items where you tell them, package large electronics, ensure safety of items of during the…
Hi Pricilla, Thank you so much for your wonderful review! It means a lot that you trusted us again for your second move, and we’re so glad everything went efficiently and smoothly. Thank you!
I recently hired Brave Movers to handle my move from the Boston area to South Carolina. Almost from my first contact with Daniel, I knew I wanted to do business with these guys. First of all, they were the only company (out of the 6 I contacted) that would come to my place to give me an estimate. Some reasons I would hire these guys again without hesitation: very responsive and communicative; they are totally focused on you/your move without distractions of handling multiple moves at the same time; they gave me an…
Dear Nancy Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if we can help you with anything in the future. Brave Movers Team
Brave Movers were absolutely amazing to work with. It ended up costing me far less than I was expecting, because they did everything so quickly (but carefully and very professionally). I hired them because I have some very fragile antique furniture with sentimental value. Not one break or scratch, including all my packed porcelain ornaments and they stuff they packed for me--my enormous wall mirror, my large-screen television, and all my framed pictures.
Dear Marrena Thank you so much for your review! We are thrilled to hear that you’ve enjoyed our service and appreciate your feedback.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- reasonable pricing22
- experienced movers8
- great quote7
- transparent pricing7
- secure packing6
- flat rate4
- safe moving4
- interstate move3
- complicated move3
- piano moving2
What the company says about itself
Taken from Brave Movers Co.-Boston Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is bondedsays on their website
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“…pyright Brave Movers is fully licensed, bonded and insured moving company. We carry ge”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“More info Long Distance We offer licensed, insured, full-service interstate moves”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…info Long Distance We offer licensed, insured, full-service interstate moves from Bos”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…service lines are also available online 24/7 We have served many people like you who”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Choice Services Brave Movers Boston (FREE Estimate) 1 (617) 991-3552 HOME Services Pricing”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yelp.comreviews
- yellowpages.comdirectory
- chamberofcommerce.comdirectory