Brown Bear Moving
Moving and storage service in Victoria, British Columbia
Google rating
5.0
Ratings counted
88
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 88 ratings in Google’s published star breakdown for Brown Bear Moving are one or two star.
Against other listings in Victoria
3.1 percentage points lower than the middle of the 20 listings in Victoria we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 88 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Brown Bear Moving at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous14 · 67%
- Worked hard and fast13 · 62%
- Turned up when they said5 · 24%
- Kept in touch3 · 14%
- Careful with belongings2 · 10%
- Price matched the quote1 · 5%
Counted across the 21 four and five star reviews we have read for Brown Bear Moving. A review can mention more than one thing.
In their own words
I saw their flyer and the clever marketing caught my attention. From the first email when I reached out to Rick, he responded very promptly and answered every question I had, even repeating answers he had already given me when the time got closer and I got a bit more stressed out with details. Rick had two lovely helpers who were very adept and thoughtful and flexible (when the parking area was not available as It should have been).
Thanks Jane. All the best in your new home
My family hired Brown Bear Moving to move houses. I have only good things to say about them, as they were super efficient, very careful and respectful with our items, and they made seemingly impossible jobs work (for example, getting our king size bed through our narrow staircase). Highly recommended, would definitely hire them again!
Thank you 🙏 …
Highly recommend Brown Bear Moving - Rick and his crew were on time, efficient and remained positive despite having to navigate two sets of stairs at our house. Throughout the process Rick provided excellent communication and the move came in on budget [actually less than estimated]. Will definitely use this company again
Thank you for the kind words. We look forward to working with you again soon.
This company is amazing. They had a great price for the move and treated all of our stuff with care. They were very efficient when moving our belongings. Highly recommend using this company when moving!
Thank you for the kind words
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling26
- respectful staff12
- smooth move10
- fair pricing7
- friendly crew7
- quick move4
- accurate estimate3
- safe moving3
- prompt quote2
- tidy packing2
What the company says about itself
Taken from Brown Bear Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…ocation with Brown Bear Moving Get Your Free Quote Today Contact Us Get Your Quote Today.”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Movers Meticulous Handling Licensed and Insured Our Process Get A Quote Land Acknowledg”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Get A Quote Why Brown Bear Moving As a family-owned business deeply rooted in the local com”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Uniformed Movers Meticulous Handling Licensed and Insured Our Process Get A Quote Lan”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- yelp.careviews