My Movers Moving & Storage
Mover in Springfield, Missouri
Google rating
4.4
Ratings counted
74
Are 1 or 2 star
13.5%Above typical
The rating breakdown
10 of the 74 ratings in Google’s published star breakdown for My Movers Moving & Storage are one or two star.
Against other listings in Springfield
9.1 percentage points higher than the middle of the 19 listings in Springfield we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 61 | 82.4% | |
| 4 star | 2 | 2.7% | |
| 3 star | 1 | 1.4% | |
| 2 star | 2 | 2.7% | |
| 1 star | 8 | 10.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is My Movers Moving & Storage at 13.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for My Movers Moving & Storage, counted by matching the words they used.
- Stopped responding1 · 25%
Counted across the 4 one and two star reviews we have read for My Movers Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The movers are great however the owners are very difficult to work for. They seem to only care about the big moves that will make them more money, and dont want to be bothered with small moves. They dont get back with customers in a timely manner with estimates, sometimes customers have to call several times. They pick and choose who is priority.
Hello Stacey, I hope this finds you doing well. As an ex-employee, I can understand you have been bitter when you wrote this. In retrospect, I think things happen for a reason. Some things may seem terrible at the time, but it clears the … More
I just nearly got run off of the road this morning driving North on Glenstone at Kearney. That big old moving truck was running through fading yellow lights, changing lanes at high speed, and cutting people off this morning. I'm glad my stuff wasn't in the back of the truck...
Eric, I am so glad you called the office and relayed this information. It was a great help to help rectify a potential bad situation. Thank you again for helping us be better and holding us accountable. Trish at My Movers
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 45%
- Worked hard and fast4 · 20%
- Turned up when they said3 · 15%
- Careful with belongings3 · 15%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for My Movers Moving & Storage. A review can mention more than one thing.
In their own words
I will be recommending the Purple Movers to anyone and everyone from here on out. They were punctual, pleasant to deal with, very careful with our belongings, and most of all efficient!
DW, Thank you so much for the wonderful review! We strive to put our best foot forward even while carrying a sofa. I will pass along your sentiments to your crew. Thank you! Trish Pearson
I used this company with Mike and Michael as my movers and Donna as my guardian angel through this experience. They were professional and treated each possession of mine as if it were their own. They wrapped my delicate and fragile furniture very carefully. They placed the furniture where I wished it to be. The price was very reasonable and I had the privilege to remunerate Mike and Michael for their hard work.
Julie, Thank you so much for the lovely review on your local move last week! We thoroughly enjoyed working with you. You were so kind and thoughtful with every phone call, and just as kind and thoughtful in person. I will certainly pass … More
Although moving not a great distance (ie 32 miles) from Branson West to Nixa, MO (we were downsizing our home) we opted not to move ourselves at our age. My wife Karen did all the leg work in finding just the right company to deal with. We always look for honest and integrity and we truly found that with Donna and the two young men who made that transition smooth and without issues. They treated our goods with the utmost of care.
Thank you kindly for the wonderful review. Zach and Michael put a lot of care into their work, and we are grateful they are on our crew. Donna really is a hoot to work with. She brightens all of our days! Thank you again, Trish Pearson.
We recently used Purple Movers a second time to help us with our move, and once again they delivered a flawless experience. Despite the rain, everything went smoothly and without a hitch. The team was fast, efficient, and incredibly polite. They treated our belongings with great care and made what could have been a stressful day feel effortless. We've used Purple Movers in the past and found the exact same high standard of service—reliable, professional, and consistently excellent. Highly recommended!
Hi Wes, Thank you for the wonderful review on your local move. We are very proud to be your chosen movers! I love that you call us The Purple Movers. We are almost always wearing purple and that is the name of our website. When Brad and … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency14
- pleasant staff5
- careful handling5
- smooth move4
- truck3
- office staff3
- crew2
- efficient team2
- right to work2
- ease of use2
What the company says about itself
Taken from My Movers Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…beautiful Ozarks. Brad and Trish bring over 68 years experience in the moving industry to My”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…eliminate scuffing. Planning ahead? A free estimate is your best tool to review the total c”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- superpages.comdirectory
- mapquest.comdirectory
- chamberofcommerce.comdirectory