Swiftee Movers
Mover in Spokane, Washington
Google rating
4.8
Ratings counted
97
Are 1 or 2 star
4.1%Around typical
The rating breakdown
4 of the 97 ratings in Google’s published star breakdown for Swiftee Movers are one or two star.
Against other listings in Spokane
0.8 percentage points higher than the middle of the 21 listings in Spokane we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 89 | 91.8% | |
| 4 star | 4 | 4.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 4.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Swiftee Movers at 4.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Swiftee Movers, counted by matching the words they used.
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Swiftee Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We hired this company through uhaul after seeing good reviews but we were totally dissatisfied with the service provided. One of the workers kept complaining about our stuff is too much to be done in 4 hrs that we reserved and I nicely said I will pay for overtime if we go over that 4hrs. But he kept complaining that he has another job after ours and totally irritated me because i dont tolerate such unprofessional, distrspectful attitude. I was upset and talked to his manager Wesley but this guy was worse.
Holy Christ. So I previously hired them to empty out a uhaul and put it in my storage unit and it wasn't that expensive and they did a good job. I hired them to help me move a bed out of a room to my storage unit and they told me I had to pay the minimum $170 charge for 2 hours for 2 men. I was like okay and then we talked some more and I was like I have a truck etc and discussed doing it for less because it would only take a few minutes.
Do not use them. They were not on time. Did not pick up the phone when called. Went right to voicemail. Didn’t not call back till an an hour half later saying there running late. Didn’t not end up using them. Very poor customer service. Address listed is his personal house not the company’s
It is true we were running behind although to be fare the time was set for 9:30 not 9 as we open at 9 and it takes a minimum of 30 minutes to get the truck that day we called you 30 min late at 10am as we were experiencing phone problems as … More
Called this moving business to get a moving quote. The two times i called them I left a message indicating I wanted a moving estimate. They haven't taken the courtesy and professionalism in returning none of my calls.
Mark we returned your call a man answered and said he never called us i'm sorry you didn't get through but we try not to waste time on prank calls and we only make one attempt after we are told the person didn't call.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast10 · 48%
- Professional and courteous8 · 38%
- Turned up when they said6 · 29%
- Careful with belongings6 · 29%
- Kept in touch1 · 5%
Counted across the 21 four and five star reviews we have read for Swiftee Movers. A review can mention more than one thing.
In their own words
Swiftee Movers are the best! I have used them for three moves and each time they have been on time, efficient, polite and extremely careful with all my belongings. I can't say enough about their servvice; I would never consider having anyone as a mover. Their prices are also the best in the business.
thank we will let the men know they strive to do their best
Despite some communication road bumps early on, I would recommend Swiftee to anyone and everyone looking for a reliable but affordable moving team! They were pleasant, competent, and got all my stuff where it needed to go, safely - for a third of the cost of the other moving company we looked at. Thank you for making at least one part of our move easy!
Great movers. They were so quick moving all of my stuff from the 3rd floor apartment. Then we went to my storage shed and loaded it. They did such a great job packing it and one of the movers was actually upset I didn't have more moving blankets because he wanted to do such a good job. I appreciate his care in wanting to do a good job. He did recommend I didn't pack it without the extra blankets but we had to and I hope that he reads this and learns that everything made it without any issues!
Swiftee Movers saved me so much time and money and their work ethic is second to none! Because the joints in my knees have deteriorated, I needed help moving from a 3rd floor apartment to a 1st floor apartment. So I reserved 2 Swiftee Movers for 2 hours to help my son move the large items. They showed up on time, they were equipped, very organized and with their help, the move went very quickly. Before I knew it, they had all of my furniture in the new apartment within 45 minutes, which I was not expecting.
thank you so much for the review we cant eat without them
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff9
- efficient work6
- reasonable pricing4
- affordability3
- loading a truck2
- fast move2
- small furniture moving2
- quick response2
- careful movers2
- easiest move ever2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory